Recent Posts

Keeping a video of your Business

11/6/2018 (Permalink)

Having an insurance loss in a commercial business can be overwhelming. Having helped businesses experience such tragedies through the many years has taught me quite a few things. I believe if you were to take a video of your property, inside and out, at least once a year, before an event were to occur, it would be extremely helpful for you and your insurance company. The video can be kept and stored in a safe place. Perhaps consider a copy offsite and having a copy of it in two different places at the business. Make copies of important documents such as deeds and important papers. Keep a copy off site as well. SERVPRO of Hockessin / Elsmere cares about your business and we are here to help.

Tree through Window During Windy Storm

11/6/2018 (Permalink)

Storm Damage Tree through Window During Windy Storm Tree Through Window During a Wind Storm

Storms not only have to come in the form of flooding and heavy rains to seriously affect your home. Storms can come in the form of high winds ripping off roofs that can cause damage. High winds can also knock down power lines causing power to go out. Power lines can also get ripped down that may cause a surge within your home and cause a fire. Here is a photo of a house where a tree branch went through a window. You can see the glass all over the floor and parts of the tree branches within the glass. The home sustained broken windows, minor clean up and content damage and some wall painting and repair. Luckily the homeowner and his pet were out of harms way and were safe. SERVPRO of Hockessin / Elsmere was happy to help.

Training

11/1/2018 (Permalink)

Why SERVPRO Training Here is a technician in Personal Protective Equipment in a Confined Space.

SERVPRO of Hockessin / Elsmere considers training to be an integral part of our routine and everyday life.  When an employee is hired here we not only perform background checks but we go through intense training.  Each employee has been trained on Bloodborne Pathogens, Respiratory Protection, Hazard Communication, Personal Protective Equipment, Fall Protection Awareness, Lock Out/Tag Out Awareness, Confined Space Awareness, and additional training too. Lead Restoration and in-house SERVPRO training is taught to each and every employee as well.  SERVPRO of Hockessin /Elsmere considers safety as a top priority.  We apply our training to everyday tasks. Whether we doing a routine duct cleaning to a sewage loss, we always practice safety. Often some jobs are more difficult than others, yet we strive to maintain the highest level of professionalism.

Mold on Wall

11/1/2018 (Permalink)

Mold Remediation Mold on Wall Mold on Wall

Mold can be hidden for some time until it gets noticed. Sometimes a person is unaware that water infiltrated their home at one point. Sometimes people try to dry the water damage themselves. Later, an odor can be detected and that should be a telltale sign that something is happening. If the area is left untreated a more serious problem may come to fruition. SERVPRO of Hockessin / Elsmere gets calls frequently from homeowners that they thought they previously had a small water damage that they corrected themselves. Now that time has gone by there is an odor present and they are worried about microbial growth. This is very common for homeowners to experience. In this photo you can see mold growing through the drywall after the homeowner experienced a small amount of water a few months back and never did anything about it.

Fire Prevention

10/29/2018 (Permalink)

Fire Damage Fire Prevention Fire Extinguisher

Fire Prevention Week is in the month of October. During this month we want to help you think of ways and inspire you to increase safety of fire in your home. Every year, the majority of fire deaths in North America happen at home. Plan an escape if your home were to catch fire. Home fire escape planning and drills are an essential part of fire planning and safety. A fire escape has to be planed and practiced in order for it to be a developed escape. Consider the following: properly working and installed fire alarms, all possible exits from every room (Doors and windows), a meeting place outside the home to meet after the exit and know how to dial 911. Another way to think of fire safety is during cooking. Remember to stay in the kitchen while you are cooking. Keep flammables away from your stovetop and have an up- to-date fire extinguisher near your kitchen if an emergency were to happen. These are just some ways to think of fire safety in your home.

Disasters Happen

10/20/2018 (Permalink)

Water Damage Disasters Happen First Aid Supplies

Disasters Happen, Prepare Now

Consider creating an emergency plan that includes getting emergency alerts through your cell phone or home phone. Make plans for shelter, evacuation and communication methods with the family. Have someone in your family learn some life saving skills. CPR would be an example of that.  Know how to turn of the utilities in your home. Make sure your insurance coverage is sufficient and to date.

It is important to take the time for both your family and/or your business and create a short-term plan to deal with the possible unexpected. You will be able to respond better and quicker if you have a plan in place. Having key information at your fingertips after an emergency is an easier path to recovery quicker and with less stress.

Things to Know About Mold

10/10/2018 (Permalink)

Mold Remediation Things to Know About Mold Mold under steps

Mold: Things Know About Mold

-People can develop different types of symptoms when they are exposed to mold, such as: allergic reactions, asthmas and other respiratory issues.
-There is truly no way to eliminate all mold and mold spores in an indoor environment, best thing to do is to control moisture.
-If you do notice mold or begin to develop symptoms you think may be related to mold it is always good to call a professional and eliminate any sources of moisture.
-Always fix the source of any water problem or leak to prevent any mold from growing.
-Reduce the humidity levels indoors (30-60%) to decrease growth—always make sure bathrooms, dryers and other moisture generating sources have clear access to the outside. Try using air conditioners and de-humidifiers whenever possible. Try increasing ventilation. Using exhaust fans when cooking and cleaning can make a big difference.
-Keep clean and dry any damp or wet materials or furnishings within 24-48 hours to prevent growth.
-To clean off mold on hard surfaces use water and detergent and dry completely. Materials that may absorb moisture, like ceiling tiles, that are moldy, should be replaced.
-Reduce condensation on cold surfaces by adding insulation (windows, pipes, exterior walls).
-If you have areas where moisture is always a problem, do not install carpeting.
-Mold can be found almost anywhere. They grow on virtually any substance, preventing moisture to the best of your ability is always best.

Preparing for Emergency's

10/5/2018 (Permalink)

Commercial Preparing for Emergency's Being Prepared

Preparing in advance for the unexpected is something SERVPRO of Hockessin/Elsmere stands by and encourages property owners all across the Hockessin and Elsmere area. We encourage property owners to prepare for the unexpected by starting their Emergency Preparedness Plan and keeping it up to date as your business and properties grow and change over time.  Sometimes this can be cumbersome and overwhelming but it really is just setting some time aside to make this happen.  A little bit of being prepared comes such a long way if an event ever occurs. 

SERVPRO's Emergency Ready Profile covers all time-critical information your properties will need available to all your employees. Our Emergency Ready Profile covers:

  • Location of Shut-Off Valves
  • Fire Suppression System Controls
  • Emergency Contact Numbers
  • Service Contact Numbers
  • Building History
  • Building Layout
  • Local Police Department, Fire Department, and Hospital

SERVPRO offers Emergency Ready Profiles (ERP) for free as a tool for commercial properties to help minimize damage and recover quickly from emergencies.

Fires Can Be Devastating

10/1/2018 (Permalink)

Fire Damage Fires Can Be Devastating Fires Can Be Devastating.

Fires can be very devastating to experience. When your home or office goes up in flames and your possessions inside are still there, it can be traumatic. We here at SERVPRO of Hockessin/Elsmere work day in and day out training and perfecting the craft of cleaning up the aftermath from a fire loss. Our technicians have training and experience. After the firemen have cleared the scene and the smoke clears, the SERVPRO team can come in and do an assessment of what needs to be performed. Once the full scope has been created and discussed we begin the process. The process can vary depending on the scope. It can range from demolition to cleaning. The team will work day after day to complete the phase of fire cleaning. Sometimes after we are done repairs or painting may need to be performed. SERVPRO of Hockessin/Elsmere strives to make the process "Like it never even happened."

SERVPRO of Hockessin/Elsmere has Trained Staff

10/1/2018 (Permalink)

Did you know our staff is highly trained in property damage restoration? From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our technicians’ study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Following are some Certifications that our employees hold:

  • Fire & Smoke Restoration
  • Odor Control
  • Applied Microbial Remediation
  • Health & Safety
  • Applied Structural Drying
  • Water Damage Restoration
  • Journeyman Fire & Smoke Restorer
  • Upholstery & Fabric Cleaning
  • Commercial Drying Specialist
  • Bio-Recovery Technician
  • NADCA – National Air Duct Cleaning Association
  • Lead Training
  • Amdecon CTS Decon Specialist