Recent Posts

IICRC Standards

4/25/2019 (Permalink)

Commercial IICRC Standards IICRC Certified

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is an organization that sets standards that SERVPRO of Hockessin / Elsmere follows. The S550 Standard is for Professional Water Damage Restoration of Commercial Structures. It is a procedural standard for performing water damage in the commercial, industrial, institutional, and complex residential structures. This standard includes building and material science, drying complex materials and systems, safety and health, documentation, logistics, inspections, restoration procedures, HVAC and equipment. SERVPRO follows the universal standards and best practices in our expertise in water damage restoration. It is impractical to use blanket rules in every water damage situation because every water damage has unique circumstances. Our company follows these guidelines and procedures and our staff is trained and certified. We reference their standards and strive to be up to date with the latest standards so we are able to implement them.

Spring Has Sprung

4/11/2019 (Permalink)

Cleaning Spring Has Sprung Spring is in the Air.

Cleaning Your Home

It’s the time of the year we all look forward too. Everything feels fresh, new and hopeful, but I bet you don’t feel the same about spring cleaning! It’s that daunting task that we feel compelled to do, but don’t know where to start. Just remember, spring cleaning does not need to be overwhelming. Take a deep breath and a step back. Go through your house and make a thorough list of all you’d like to accomplish. Start simply by de-cluttering and organizing one room at a time. Then you are ready to dust and wipe down and sanitize all your hard surfaces. When done move on to the next room. Take it one day at a time, one room at a time. Just remember SERVPRO is just a phone call away for all your deep cleaning needs, whether it’s mold removal or a good old-fashioned carpet cleaning, SERVPRO is here to help at 302 992-0104. Good luck and Happy Spring! 

Closing Job Files Quickly

3/29/2019 (Permalink)

Commercial Closing Job Files Quickly Drying Documentation

When a job file is created at SERVPRO of Hockessin / Elsmere, we contact the customer immediately. We also take the opportunity to have quick, prompt service so the customer can depend on a reduced number of pending files with their insurance company. Our technicians work effectively and cohesively with customers’ insurance providers in the filing of claims. It is fact that files that are closed faster usually have lower claim costs associated. When a file is open for lengthy periods of time, the opportunity for more problems and expenses can rise. SERVPRO completes and closes job files properly so that our customers can regain control of their lives as quickly as possible.

We close our files quickly by mitigating and restoring the property in a timely manner. Not only does this get the restoration process started, but his also can help prevent secondary damages. SERVPRO of Hockessin / Elsmere is reputable for our job file execution.

Working Fire Alarms Save Lives

3/12/2019 (Permalink)

Fire Damage Working Fire Alarms Save Lives Working Fire Alarm

Smoke alarms save lives. There are many smoke alarms you can have in your home or business. It is easy to take smoke alarms for granted if you have some already in your property. Protecting what matters most, your life and your property, should make you stop and think about the last time you had yours serviced or replaced. There are many types and brands available on the market today. Most smoke alarms run on batteries. Have you changed your batteries lately? It is up to you to make sure they are working batteries. Perhaps making it an annual “to-do” item may help resolve this. Some smoke alarms are hardwired into the electrical system of your home or business. These fire alarms have different features you can utilize. Just because you may have hard wired fire alarms, you may still need to change those batteries as well. Again, setting up reminders to complete this task is a good thing to do. Help keep your family and property protected by keeping working fire alarms.

Efflorescence

1/28/2019 (Permalink)

Water Damage Efflorescence Results were perfect.

Efflorescence, something that many of us come across but may not be sure of what it is. It’s a crystalline deposit of salts than can be seen on floors, or walls or other surfaces made of concrete or stucco, or brick and stone. This is commonly found in basements, but can be seen in other areas as well. Here is a recent example that SERVPRO of Hockessin / Elsmere, Delaware found on an outdoor water wall where the salt and water found in the grout and cinderblocks behind the glass tiles created the efflorescence found in picture.

The way SERVPRO of Hockessin / Elsmere handled this was to use a dry brush and a diluted solution of muriatic acid as to not damage the glass tiles. The homeowner was made aware that this will be an on-going solution, but not a cure. Very happy homeowners!

Some Fire Prevention Tips

1/10/2019 (Permalink)

Fire Damage Some Fire Prevention Tips Clear Stove Top

When one thinks of fire it may remind them of destruction and loss. It may be hard to think what we can do to prevent fires however, in some cases we may be able to prevent some. Accidents happen. That is why they are simply called accidents. A bit of common sense can aid help us. Some examples would be: such as not leaving candles lit, forgetting about them or placing them near something too close, leaving food or containers on the stove while walking away, plugging in too many cords into the same receptacle, cooking barbecue too close to the house or trying to light it with gasoline. Simple precautions and thinking ahead before we do something are good rules of thumb. If you see something that you think could cause a problem fix it or get rid of it. Those of us who are old enough to remember, there use to be a little TV cartoon, Smoky The Bear. The cartoon told of how you can help prevent forest fires. We can use the same mantra when it comes to helping prevent housefires. Be careful, think what you are doing and hopefully, prayerfully, you never will have an event that causes destruction of property damage or even perhaps personal injury.

Storm Safety

1/8/2019 (Permalink)

Storm Damage Storm Safety SERVPRO Cares

Once again, we here in the Hockessin / Elsmere area will be dealing with potent storms this winter season. Dealing with rain, snow and sleet storms usually we can expect them to bring along flash flooding and unload some heavy rain and snow upon us. Some simple tips to do and precautions to take can often times help us be safer. Make sure your gutters are clear and free of debris, allowing water to properly flow.  Make sure outdoor furniture is put away or secured keeping it from blowing. Your outdoor hoses should be disconnected and turned off to help from freezing. Sump pumps in lower levels of the home should be checked to see if they are working properly and if they have a battery backup. If you are a person who lights candles during storms, be sure to practice candle safety as well. We here at SERVPRO of Hockessin / Elsmere care about your well-being.

Commercial Services

1/4/2019 (Permalink)

Commercial Commercial Services Graffiti Clean Up on Commercial Building

Commercial cleaning and restoration services is something that SERVPRO of Hockessin / Elsmere excels at. SERVPRO is a leader in the industry. We are available 24 /7 /365. SERVPRO responds quickly to your business’ fire, water and mold damage emergencies.

Here are some commercial services we provide:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm Damage
  • Commercial Duct Cleaning
  • Commercial Bio-hazard Clean Up
  • Commercial Sewage
  • Commercial Post Construction Clean Up
  • Commercial Carpet & Upholstery
  • Commercial Vandalism

Our trained and certified technicians use specialized equipment and technology to effectively get the job done right. When the need arises for professional cleaning and or emergency restoration services, SERVPRO of Hockessin / Elsmere is her for you to make it “Like it never even happened.”

SERVPRO means Service

12/27/2018 (Permalink)

Why SERVPRO SERVPRO means Service SERVPRO is here to help you.

SERVPRO of Hockessin represents service at a professional level. SERVPRO knows what is to be expected when you have a disaster. Remember that a disaster is relative of what your definition of a disaster is. We may categorize a disaster on a scale of between one and ten. Number one would be based on a lower type of disaster. The owner may look at the same issue and believe it to be a different number of how we would identify it. Everything is relative but the point is we will handle the situation regardless of how they are perceived. This is what our company and SERVPRO is all about, to service to the customer in a professional and truthful way. SERVPRO of Hockessin / Elsmere is here to help.

Preventing Dryer Fire With Maintenance

12/27/2018 (Permalink)

Fire Damage Preventing Dryer Fire With Maintenance Preventing Dryer Fire With Maintenance

Dryer Fires are common all year round and simple cleaning maintenance can help prevent them. Keeping your dryer vents clear and free from lint plays an important part in fire prevention. Did you know lint is extremely flammable? People keep lint from there lint screens and keep it in bags so they can later use it to start fires in fireplaces, outdoor fire pits and campfires. This is a wonderful technique, especially for outdoor fire building. However; since it is extremely flammable, keeping it in your dryer can cause problems. Lint build up can become hot and ignite a fire. Keeping your lint screens clear and having a cleaning on dryer vents will help. Some people do not want to call upon SERVPRO of Hockessin / Elsmere to have their dryer vents cleaned because there is a cost associated with this. In the long run simple maintenance out weighs the risks.