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Ways to Prevent Fire Damage and Accidents that Protect Your Family in Hockessin.

11/17/2019 (Permalink)

A fire extinguisher, and fire alarm laying on a green backgruond. SERVPRO knows prevention, let us show your Hockessin home.

Let us help your Hockessin home prevent fire damage.

A fire requires both fuel and oxygen to burn. While it produces heat, it also requires initial heat to start consuming both fuel and oxygen. A fire can happen in any part of your Hockessin home, damaging both your belongings and your family members. Fire can begin in different ways and places.

Fortunately, there are many ways that residents in Hockessin can prevent fire damage from harming their property or causing injuries that hurt their family members. Many of these involve keeping heat sources away from fuels. Oxygen makes up almost 30% of the air, so we need to control errant sparks, instead. 

Fuel sources come in many forms – wood, paper, carpeting, clothing, plastics – in short, almost everything inside your home can feed a fire. Sparks and localized areas of intense heat happen within our homes in many ways that we often do not notice. Friction creates enough heat to light a match or lighter, or it can also wear a hole into an electric cord. 

Electrical cords

Exposed wires can spark, catching fuel items on fire. Because of this, SERVPRO technicians never place cords underneath rugs or mats. We also check our equipment for cuts in cords and make repairs before they can worsen. Sometimes this means replacing the cord with a new one of the same gauge. Smaller wires should not be used because smaller cords cannot handle the amount of electricity needed to power the equipment. Hanging cords on nails or hooks can also cause the wires inside to break. 

Cooking

Cooking fires do not always happen because of grease or oil that caught on fire. Fire damage can start when towels are hung too near the stove. Frayed edges on a time-worn pair of hot pads or oven mitts can also catch fire. For the same reason, avoiding loose sleeves while cooking is always advised. Handles turned away from the edge should not force anyone cooking to place their hand over another burner. Microwave ovens, toasters, and electric grills need space around them to not only keep boxed foods and other items from burning, but to also prevent heat building up inside the appliance.

Storage areas

Garages and other places where dampness occurs might seem like an impossible place for a fire to start in stacks of newspapers or old magazines, but spontaneous combustion can happen if just the right chemical reaction takes place. These items also provide bedding for pests, and disposing them avoids many problems. Storing flammable liquids should only happen in well-labeled containers. When using gas-powered items like lawnmowers or chainsaws, you should let the motor cool down before refilling.

There are many ways in addition to these to help prevent problems that can cause fire damage or personal injury. When someone becomes injured, seek medical help immediately. When your home in Newport or near Greenville sustains fire damage, call SERVPRO of Hockessin / Elsmere at (302) 992-0104. We're here, 24 hours each and every day of the year.

To learn more about Hockessin, click here.

When Your Wilmington Commercial Property Experiences Water Damage

10/28/2019 (Permalink)

hallway of water damaged commercial building; SERPRO drying equipment drying hallway Water damage? Don't go it alone. SERVPRO is always on call.

Commercial Water Damage Wilmington – Employee Kitchen Sink Overflow

Distractions in any situation can cause significant problems, especially in commercial operations. However, something as simple as an employee forgetting to turn off the faucet in an employee kitchen sink caused by a phone call or an emergency in the operations area. Water can overflow, spilling onto the floor, and spreading over a large area before someone notices.

SERVPRO has provided commercial water damage restoration in Wilmington for many years, and we have seen almost every type of situation. Some are storm-related, flood-related, and many caused by a series of preventable events. We respond to all situations and provide fast service to all our customers. Out of service situations for our commercial customers can be costly, especially after delaying restoration for any reason.

Water Cleanup

In situations like the one described above, SERVPRO can clean up and dry the affected areas while commercial operations continue. We are familiar with every type of safety issue. We can work closely with the shop foreman to ensure that services and production are maintained.

Our crew chief quickly assesses the situation and can arrange for site cleanup and drying to occur during the day or after hours as needed. We can bring in water extractors, air movers and dehumidifiers to remove all moisture.

Safety Concerns

Safety is always at the forefront of our assessment. We understand how important it is to avoid potential electrical shocks to employees, our staff, and electrical powered equipment. Depending on the amount of water and how far it has spread, we may recommend partial curtailment in some cases while water cleanup is underway.

SERVPRO also has Contractor Licenses:

   General: 1992104829

   Residential: 1992104829

   Commercial: 1992104829

We can provide full-service cleanup and restoration services for commercial and residential buildings for water, storm, and fire damage events. Coordination of water removal and restoration enables a return to an operational status much more quickly.

Call SERVPRO of Hockessin / Elsmere at (302) 992-0104 for 24/7 service. We proudly serve Newport, Greenville, and the surrounding areas. We're Faster To Any Size Disaster.

More about Wilmington.

How to Handle Every Damage Remediation Challenge in Wilmington With Ease Using These Tips

10/27/2019 (Permalink)

flooded living room with couch Whether it's water damage, flooding, or some one disaster that has affected your home, calling SERVPRO is the most effective response. Call today.

If Disaster Strikes Your Wilmington Home You Need To Call SERVPRO

As a restoration team that has been proudly serving Wilmington and the surrounding areas for nearly 30 years, we have learned from every project to become a prominent and respected name in the industry decades from when we first opened our doors. Our business has always had a family-feel, and that stems from multiple generations of the same family running operations. While we are an extension of a significant restoration brand in the country, we have never given up on our relationships and roots that have been the catalyst to our successes.

Water

Much of what makes our water recovery department such a talented group is both the commitment to achieving the highest levels of education and training available for this nice of the restoration industry and the commitment of our team to invest in the cutting-edge equipment, instruments, and technology that can help our Wilmington customers. Even aspects like our initial inspection of a water-damaged property can happen more efficiently and thoroughly with the use of advanced tools like our infrared imagery and hygrometers.

Areas where standing water can get found must get addressed before other mitigation practices can begin in these areas. Our SERVPRO team has multiple choices with extraction tools, this decision depending on the severity of water damage in Wilmington homes and the location of standing water that must get removed. Sump pumps offer continuous discharge and can run on portable power solutions that our team provides should utility services become compromised.

Something unique to our brand is our documentation and methods of monitoring the drying process in a Wilmington home. The same instruments that get used during the initial inspection can also help to determine the success of our drying efforts, but the milestones reached and overall progress get logged to our DryBook software.

Mold

Identifying mold growth in your Wilmington home might not be as easy as many might believe. Without a distinct, clear cause for this organism to seat and thrive, some homes in the area likely contend with colonies and have no idea that they exist. This spreading organism can emit volatile organic compounds (VOC) that can cause detrimental health effects to those in your family that could get exposed. The concentration of these VOCs worsens the closer that a property owner gets to active colonization.

Preventing mold growth might not be possible for specific residents, especially those who do not realize that damp and moist areas of their Wilmington home exist. Our SERVPRO Applied Microbial Remediation Technicians (AMRT) have the training and expertise to perform a thorough inspection of the suspected areas for the presence of moisture. We utilize the same discovery devices for water damage assessments to identify likely areas where mold colonization could exist.

Despite how stressful these situations can be, mold damage in Wilmington homes still often gets pushed off for a more convenient time. As a team with decades of experience in this niche of the industry, we aim to help homeowners overcome these colonies and their damaging effects before demolition and reconstruction is the only feasible remediation solution left. 

Fire

Fire loss incidents can be some of the most destructive and varied disasters that our SERVPRO professionals ever face. Fire damage in Wilmington homes and businesses can be a layered threat, requiring stages of restoration and recovery efforts to carefully navigate the situation to prevent it from getting worse. Among the chief concerns when the team first arrives is the assessment process. If it is safe to do so, we can perform this walkthrough with both the customer and the insurance provider to ensure that everyone knows what the property needs to return to preloss condition.

Homes and businesses alike are at the mercy of the most efficient methods of fire suppression and extinguishment. While firefighters can often cause structural damage and water damage on their own, so can sprinkler systems installed in your Wilmington property. As prepared as our team can become to address effects like odors, soot, smoke residue, air quality threats, and other risks, our Water Restoration Technicians (WRT) can mobilize to these affected homes as well to oversee the drying and extraction of water-damaged areas of the house.

It is our job to get your home ready for the next step in recovery, and with fire damage in Wilmington homes, this often means preparing for painting and reconstruction. Our priority is making this process as simple as we can on the customer, regardless of the mitigation and restoration work required. We can make it “Like it never even happened.”

Storm

We take it as a point of pride that we have the involvement we do in a large loss recovery team because this means that we can do more to help our Wilmington residents whenever disasters strike. In an area where severe weather can never stay ruled out, we contend with many of the destructive results of these events after the storm passes. Our disaster relief team is on call 24/7 with stocked trailers to address pressing threats like water damage and flooding. 

We do not cut corners, and we seek to help anyone and everyone that needs us. That is why after some significant flooding situations and natural disasters, our SERVPRO team could take more than 24 hours to respond to the damage in your Wilmington home. Because of our focus on helping everyone who needs it, we can work as efficiently as possible to ensure that your property gets the attention and mitigation strategies it needs.

Because of our success in the realm of storm relief and flood recovery, we have been able to extend our services beyond our borders to help other states after natural disasters. To date, we have been to Florida, Virginia, Pennsylvania, Rhode Island, New Jersey, Maryland, and Illinois. This same focus to help out other franchises short-staffed after catastrophes are the same relationships we construct to help out our home when another ugly weather event targets our Wilmington streets.

The choice of professional restorers is a big one, and many select our SERVPRO of Hockessin / Elsmere team for our central location and commitment that We’re Faster To Any Size Disaster. Give us a call today at (302) 992-0104.

Click here to learn more about Wilmington. 

Safe Cleaning & Rebuilding After Flood Damage to a Wilmington Home

10/17/2019 (Permalink)

SERVPRO equipment on the floor in a room. Let SERVPRO show you the safe way to clean your Wilmington flood damage.

We know safety when it comes to your Wilmington home flood damage. 

Flooding is the most common natural disaster in the United States today, and homeowners near the Delaware River are familiar with the risks that living near bodies of water can present. However, it is just as important to be vigilant about the effects of flooding after cleanup: after all, this type of disaster creates an environment where microbes and bacteria can thrive.

If stormy weather or river swells cause flood damage in your Wilmington residence, certified SERVPRO technicians are prepared to come to your property at a moment's notice to mitigate damage and return your home to a clean, safe condition. Not only are these professionals available 24 hours a day, but they can also use sophisticated tools and equipment to sanitize your home after flooding occurs. 

Floods can pose many risks to homeowners besides the development of mold. Floodwater often contains microbes, sewage, and other contaminants that can be unsafe for any resident. With this in mind, SERVPRO gets straight to work cleaning your home. Structures can be power washed as needed. Spaces in wall cavities and beneath floors and subfloors may need water removed with the aid of back-mounted or truck-mounted extractors, depending on the severity of the flood. Disinfection, a step often handled after drying in clean water disasters, must be done first in a flood situation. Sanitizing the area before drying it also prevents the spread of microbes and contaminants in the air. 

Once items have been cleaned in your home, SERVPRO can use centrifugal air movers and industrial-grade dehumidifiers that kill microbes and odors. Porous items, like carpet and pad, must be disposed of at the discretion of supervisors and insurance adjusters to minimize risk to homeowners. After removing water, disinfecting and drying your home, SERVPRO can do more than recommend a professional for home restoration. This team possesses a general contractor license (#1992104829) and can work with you to restore your home even more extensively after flood cleanup.

SERVPRO of Hockessin/Elsmere is dedicated to providing the community with service that leaves your home looking, "Like it never even happened." Call (302) 992-0104 today if you have a disaster that needs lightning-fast professional cleanup that begins within hours.

If you would like to know more about Wilmington, click here.

Call Us For Professional Flood Recovery in Your Wilmington Bakery

10/5/2019 (Permalink)

Freshly baked cakes and pastries in a row at food market Flood damage in your Wilmington bakery can be as costly as other disasters like fires and mold.

Lowering Expenses of Flood Recovery in Your Wilmington Bakery

As much as you might like to close your eyes and have flood and water loss damage disappear after a disaster, your Wilmington bakery is not going to clean and restore itself. Most business owners can see the merit in hiring out for professional recovery teams like our SERVPRO technicians, but still, want to limit the out-of-pocket expense or even the size of a damage claim with their insurance if possible. There are some ways that both our team and you can work towards lowering costs and restoration times after an emergency.

Flood damage in your Wilmington bakery can be as costly as other disasters like fires and mold. All of these situations have the severity level to shut your doors for the time recovery takes to complete. Our professionals can understand that without the skilled hands and techniques of experts in the field, many businesses might never open their doors again after a flood. We take our position seriously to bring your bakery back to its original condition.

Business owners addressing flood loss should first look to protect any electronics and expensive equipment that they have in the kitchen area of the eatery. While our SERVPRO team can often move these items to a safe location upon our arrival, doing this even before our team gets, there can better protect these items from the damage they could experience. Many bakeries invest heavily in premier ovens, mixers, and other kitchen appliances, and these items could become ruined without getting moved from the affected areas of your building.

One of the notable ways that our team works to reduce your costs and help to protect your business is through our fast response 24 hours a day. Flooding can occur at any time, so we keep trailers stocked at our facility with the cutting-edge extractors and drying tools that can make short work of standing water. We know that you have orders to fill and customers that depend on your doors being open, so we prioritize getting your business running as quickly as we can.

We understand how crippling flood loss can be for your bakery, but our SERVPRO of Hockessin / Elsmere team can help. We have the experience and 24/7 response to make it “Like it never even happened.” for less than you might expect. Give us a call today at (302) 992-0104.

For more about Wilmington click here.

We Have Cutting Edge Equipment In Wilmington After A Flood

9/23/2019 (Permalink)

a ladder set up for our tech to work on the roof of this home after a tree fell During a summer windy storm a tree in the yard fell on a home. The tree penetrated the roof and went into the bedroom. We showed up right away.

Emergency Construction Services for Flooded Wilmington Homes 

Flooding is not always kind to the structural integrity and construction of Wilmington homes. In many situations, contractors must address vulnerabilities in your house’s construction before professional restorers like ours can get started on the effective mitigation practices that reduce your loss. Emergencies like these do not always get addressed as readily as they could if you are choosing a restorer other than our SERVPRO team. 

One of the features that set our technicians and team apart from the competition is the comprehensive service we offer for flood damage in Wilmington properties. From our skilled professionals accredited through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) in water restoration, structural drying, cleaning, and mold remediation to our licensed (#1992104829) residential contractors, we can help you however you need. 

When your property requires structural repairs and emergency construction solutions, you can wait for days or more for a reputable contractor to become available when subbing out the work on your own. Our SERVPRO professionals have a fast response to these emergencies, using the full extent of our personnel and recovery inventory to ensure that no customer waits longer than necessary to begin restoration on their home. 

Emergency construction solutions can mean several different things for a property, and much of this correlates to how flooding originates in the home. If a fallen tree has allowed runoff into the house, our customers can expect our contractors to begin tree removal and structural repairs to temporarily seal off openings until mitigation completes. As full-service contractors, our professionals can also establish temporary fencing, repair damaged utilities like the plumbing and electric, and contend with any structural issues inside the house. 

We strive to provide every customer with a tailored experience that shows them that their home is a top priority to our team. During storm loss events where flooding occurs, this fast and confident response matters the most. Give our SERVPRO of Hockessin / Elsmere whenever you need us at (302) 992-0104. Our expertise and deep inventory of cutting-edge equipment can make flood losses “Like it never even happened.”

See more about Wilmington.

Wilmington Home Battered By Hail, Storms, and Flooding

9/20/2019 (Permalink)

Hail in the palm of a person's hand. SERVPRO will not only remove your flood damage, they will remove your fears in you Wilmington home. Don't let that hail get you down.

We know the steps to take for every bit of your Wilmington flood damage clean up. 

Protecting a property from additional damage after storms and flooding is vital. While a hurricane has never officially hit Delaware since the keeping of records began in 1851, extreme weather events with hurricane-force winds do occur.

After damage from storms and flooding affect a Wilmington home, the fast action by SERVPRO technicians makes the difference in lessening the loss. During the initial inspection, the technicians note primary areas with damage and prep the property to begin mitigation efforts.

Why SERVPRO?

It is vital for the best outcome from water damage, especially from storms that the home has the water removed in short order using state-of-the-art water extraction equipment. The technicians have access to a huge array of machines, with specialized attachments to pull water out of most types of furnishings and from surfaces.

Property Protection Tactics

Some of the first actions the technicians take include tarping over broken windows and damaged roofing from hail or wind. This stops any additional water from entering the house until after the completion of the restoration services. 

Mold Protection

Proactive measures against mold are necessary to inhibit growth. Airborne mold spores are almost always present both inside and outside the home, and exposure to temperatures over 70F-degrees causes spores to germinate. Technicians carefully monitor ambient warmth and humidity to ensure they are below sustainable levels for microbial life. 

Protection Against Structural Damage

It may seem counterproductive to cut away sheetrock, but when it wicks water and weakens, often buckling or bowing in place on the wall, SERVPRO technicians use flood cuts to cleanly remove necessary sections of sheetrock in preparation for structural drying. Controlled demolition applied to delaminated tiles, and wet baseboards assist in the complete drying of flooring and within wall cavities or under cabinets.

Protect Against Odors

Water odors smell unpleasant and no one wants them in their home. Technicians have access to numerous applications for ways to cover up or neutralize water odors in the home from gel pellets that work on time release to machines such as hydroxyl generators that safely destroy odor molecules with UV rays.

SERVPRO of Hockessin / Elsmere at (302) 992-0104 mitigates the loss to local properties from storms and flooding. The certified technicians handle all phases of the restoration services from cleanup to reconstruction under residential contractor license #1992104829 and make the damage to the home "Like it never even happened."

To find out more about Wilmington, click here.

What's Lurking in Your Ducts?

9/11/2019 (Permalink)

Inside of a Duct Partially Cleaned

Since the ventilation system is often the biggest culprit in poor indoor air quality, inspecting the duct work should be a high priority. In a lot of cases the HVAC system probably has been operating without much attention.  Dirty ducts can circulate odors and contaminants such as mold and irritating dust throughout your building or home.  By changing your filters frequently, you can help keep your home free of some pollutants.  It will help cut down on dust and pollen particles as well. SERVPRO of Hockessin / Elsmere is a NADCA (National Air Duct Cleaning Association) certified company.  We are able to inspect your HVAC system and duct work and make recommendations about the best way to clean it. We can help eliminate offensive odors and help reduce the potential for mold growth.  SERVPRO of Hockessin / Elsmere can be reached at 302 992-0104. 

The Benefits Of Professional Restoration Services After A Fire In Your Wilmington Home

9/10/2019 (Permalink)

kitchen suffering smoke and fire damage “Like it never even happened.”

Reasons Why Wilmington Homes With Fire Damage Benefit From Professional Restoration Services

After fire damage, numerous secondary damages have the potential to occur. Homeowners should outsource the fire loss cleanup to ensure there are not costly issues to deal with after the fact.

Wilmington homes with fire damage often also have water damage from fire extinguishing efforts. SERVPRO technicians carefully scope the property to determine any areas water migrated into with their moisture detection equipment.

Complete Water Extraction
After locating any leftover water in the home, SERVPRO technicians use different kinds of professional extraction equipment to extract it. Fast action on this step of mitigation assists in increasing the potential for less loss due to water damage.

Protection Against Mold
Mold spores exist both outdoors and indoors, and when there is excessive moisture in a house and ambient temperatures over 70F-degrees, they can germinate within 24-hours and spread quickly. Along with thorough drying and frequent monitoring of the air quality during mitigation, SERVPRO technicians perform proactive applications to inhibit the growth of mold, so it is not an issue in the future as a result of the fire.

Using a Single Company for Everything
No doubt, dealing with fire loss in a home is one of the most devastating situations a homeowner's faces. SERVPRO has a general contractor license, and upon completion of the fire loss mitigation efforts, they have the expertise and experience also to complete any reconstruction necessary to restore the home to its preloss condition.

Odor Control
Before reconstruction occurs, SERVPRO technicians remove any remaining smoke odors from the residence. For light scents, they may use methods such as time-release gel pellets. Technicians often rely on equipment such as thermal fogging units or hydroxyl generators for the removal of heavily embedded scents.

Fire damage requires fast cleanup to limit loss and SERVPRO of Hockessin / Elsmere is ready to assist local property owners when needed. Call (302) 992-0104 and the emergency response team is available to come to your property 24/7 and make it “Like it never even happened.”

For more about Wilmington click here.

How Water Damage Affects Structural Materials in Your Wilmington Home

9/5/2019 (Permalink)

Work crew in front of SERVPRO truck Our team has the experience, expertise, and equipment to handle all of your water loss emergencies.

Precautions When Handling Materials after Water Damage Affects Your Wilmington Home

Spills and other water intrusion incidents can happen at any time. The general rule after such occurrence is to initiate mitigation steps as soon as possible to prevent further deterioration of materials and microbial growth. Safety is also an essential consideration to ensure injuries, or unnecessary damages do not occur in the process of restoring your Wilmington home to its preloss state.

Noting where the intrusion that causes water damage in your Wilmington home starts is crucial. If the water enters from above, such as when a torn roof allows rain into the structure or when an elevated supply pipe bursts, you can expect water in the ceiling and other cavities.  Such water causes the ceiling to sag and if not dealt with properly, can leave a hole in the ceiling panels. A straightforward solution our SERVPRO technicians use is drilling weep holes. We usually start with a first hole as close as possible to the joist then drill others towards the unsupported center of the panel. We drill one hole at a time, letting the water flow out through gravity and only drill another after the first one stops leaking.

As materials absorb water, it affects their structure. Materials such as particleboard might lose their natural strength, making it impossible to support the weight of people or machines. A machine or the person handling water removal might go right through the material if they rest their weight on it. SERVPRO technicians check the level of moisture absorbed into particleboard subflooring using moisture sensors and estimate its level of stability before placing heavy equipment on it.

Given enough dwell time, water can damage almost any material. Rust can eat away sturdy materials like metal while warping, buckling, and other physical distortions affect wood. Therefore, leaving any traces of water within the structure can have dire implications. Our SERVPRO technicians check for wetness in concealed sections using FLIR thermal cameras. We can also use moisture sensors with probes to confirm that materials dry correctly protecting your home from the effects of long-term water exposure.

SERVPRO of Hockessin / Elsmere can help run the restoration process fast and safely. You can reach us at (302) 992-0104 any time. We're Faster To Any Size Disaster.

More about Wilmington.