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Disasters Happen

10/20/2018 (Permalink)

Water Damage Disasters Happen First Aid Supplies

Disasters Happen, Prepare Now

Consider creating an emergency plan that includes getting emergency alerts through your cell phone or home phone. Make plans for shelter, evacuation and communication methods with the family. Have someone in your family learn some life saving skills. CPR would be an example of that.  Know how to turn of the utilities in your home. Make sure your insurance coverage is sufficient and to date.

It is important to take the time for both your family and/or your business and create a short-term plan to deal with the possible unexpected. You will be able to respond better and quicker if you have a plan in place. Having key information at your fingertips after an emergency is an easier path to recovery quicker and with less stress.

Things to Know About Mold

10/10/2018 (Permalink)

Mold Remediation Things to Know About Mold Mold under steps

Mold: Things Know About Mold

-People can develop different types of symptoms when they are exposed to mold, such as: allergic reactions, asthmas and other respiratory issues.
-There is truly no way to eliminate all mold and mold spores in an indoor environment, best thing to do is to control moisture.
-If you do notice mold or begin to develop symptoms you think may be related to mold it is always good to call a professional and eliminate any sources of moisture.
-Always fix the source of any water problem or leak to prevent any mold from growing.
-Reduce the humidity levels indoors (30-60%) to decrease growth—always make sure bathrooms, dryers and other moisture generating sources have clear access to the outside. Try using air conditioners and de-humidifiers whenever possible. Try increasing ventilation. Using exhaust fans when cooking and cleaning can make a big difference.
-Keep clean and dry any damp or wet materials or furnishings within 24-48 hours to prevent growth.
-To clean off mold on hard surfaces use water and detergent and dry completely. Materials that may absorb moisture, like ceiling tiles, that are moldy, should be replaced.
-Reduce condensation on cold surfaces by adding insulation (windows, pipes, exterior walls).
-If you have areas where moisture is always a problem, do not install carpeting.
-Mold can be found almost anywhere. They grow on virtually any substance, preventing moisture to the best of your ability is always best.

Preparing for Emergency's

10/5/2018 (Permalink)

Commercial Preparing for Emergency's Being Prepared

Preparing in advance for the unexpected is something SERVPRO of Hockessin/Elsmere stands by and encourages property owners all across the Hockessin and Elsmere area. We encourage property owners to prepare for the unexpected by starting their Emergency Preparedness Plan and keeping it up to date as your business and properties grow and change over time.  Sometimes this can be cumbersome and overwhelming but it really is just setting some time aside to make this happen.  A little bit of being prepared comes such a long way if an event ever occurs. 

SERVPRO's Emergency Ready Profile covers all time-critical information your properties will need available to all your employees. Our Emergency Ready Profile covers:

  • Location of Shut-Off Valves
  • Fire Suppression System Controls
  • Emergency Contact Numbers
  • Service Contact Numbers
  • Building History
  • Building Layout
  • Local Police Department, Fire Department, and Hospital

SERVPRO offers Emergency Ready Profiles (ERP) for free as a tool for commercial properties to help minimize damage and recover quickly from emergencies.

Fires Can Be Devastating

10/1/2018 (Permalink)

Fire Damage Fires Can Be Devastating Fires Can Be Devastating.

Fires can be very devastating to experience. When your home or office goes up in flames and your possessions inside are still there, it can be traumatic. We here at SERVPRO of Hockessin/Elsmere work day in and day out training and perfecting the craft of cleaning up the aftermath from a fire loss. Our technicians have training and experience. After the firemen have cleared the scene and the smoke clears, the SERVPRO team can come in and do an assessment of what needs to be performed. Once the full scope has been created and discussed we begin the process. The process can vary depending on the scope. It can range from demolition to cleaning. The team will work day after day to complete the phase of fire cleaning. Sometimes after we are done repairs or painting may need to be performed. SERVPRO of Hockessin/Elsmere strives to make the process "Like it never even happened."

SERVPRO of Hockessin/Elsmere has Trained Staff

10/1/2018 (Permalink)

Did you know our staff is highly trained in property damage restoration? From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our technicians’ study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Following are some Certifications that our employees hold:

  • Fire & Smoke Restoration
  • Odor Control
  • Applied Microbial Remediation
  • Health & Safety
  • Applied Structural Drying
  • Water Damage Restoration
  • Journeyman Fire & Smoke Restorer
  • Upholstery & Fabric Cleaning
  • Commercial Drying Specialist
  • Bio-Recovery Technician
  • NADCA – National Air Duct Cleaning Association
  • Lead Training
  • Amdecon CTS Decon Specialist

Review your Insurance Policy

10/1/2018 (Permalink)

Water Damage Review your Insurance Policy Review your Insurance Policy

When one thinks of a water damage incident they may not think of it in a context of their own home, if they even think about it at all. SERVPRO of Hockessin / Elsmere sees water damages happen every day and at different times of the day. Reviewing or speaking with your homeowner’s insurance company or agent can be helpful. An extension of that would be to read your policy in detail and ask your agent to go over or explain some of its content. Sewer back up if an often over looked item in policies. If you are a renter and not a homeowner you should still have a contents insurance policy. Learn where the water shut off valve is in your home. Knowing where that is can be helpful in the event of an emergency.  

Being Prepared for Hurricanes

9/11/2018 (Permalink)

Why SERVPRO Being Prepared for Hurricanes September is National Preparedness Month

Hurricane Readiness

There are many resources on the internet that surround facts, ideas and opinions on information that can help you be prepared during a storm or emergency situation. September is awareness month. Whether or not you live in a projected path of a hurricane or storm should have no bearing on you being prepared. Storms can easily shift or someone you care for can be impacted. There is a lot of information available to you on the web. Here are some links you can search for help.:

https://en.wikipedia.org/wiki/Hurricane_preparedness

https://www.nhc.noaa.gov/

https://www.weather.gov/wrn/hurricane-preparedness

https://www.ready.gov/hurricanes

https://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/hurricane.html

https://www.fema.gov/disaster/4339/hurricane-preparedness

SERVPRO of Hockessin / Elsmere is Top in Industry.

9/11/2018 (Permalink)

SERVPRO of Hockessin / Elsmere is a company that has served the local community since 1990. We support our brand and neighboring franchises. SERVPRO of Hockessin / Elsmere is considered first responders to emergency situations. We care about our customers and try to educate those in need. SERVPRO has a lot of trade partners and support to work with. There is a huge support network of neighboring franchises that can offer help and assistance. We volunteer as much as possible in our community to help, aid and support associations or groups. The technicians and management staff participate in on going continuing education to stay up to date with the latest techniques. We consider our team the best in the area. If there is ever a time in need consider calling SERVPRO of Hockessin / Elsmere at 302 992 0104.

Storm Information

9/10/2018 (Permalink)

Storm Damage Storm Information SERVPRO rain gauge

In the past few days our area has and still is experiencing quite an amount of rainfall. We took a look at our water meter and WHOA! Our Newport area has received so much water. The water comes down so fast in such a short period of time. Due to areas being dry this time of year, a lot of water absorbed in the ground. There are some areas though that are in the lower elevation parts and are receiving a lot water intrusion.  When following the weather you can prepare somewhat by making sure all your sump pumps are properly functioning. During the weather event you should sporadically monitor your basement and or crawlspace.  Preparing is essential because you can possibly correct an issue to prevent damage before it happens.  Monitoring is important too because you can be on top of what is occurring in your home.

Spring Can Not Come Soon Enough

9/1/2018 (Permalink)

Storm Damage Spring Can Not Come Soon Enough Storm Devastation

Major snow and high winds event that occurred at the very beginning of March caught everyone off guard. With temperatures in February reaching almost 70 degrees on a couple days, no one would have ever imagined the devastation to come. After over 24 hours of high winds reaching over 50 mph this customers’ home was left almost unlivable. The large tree that fell destroyed a car and left a huge hole in the roof. Our SERVPRO ofHockessin/Elsmere crew was called by the customers’ insurance company and we were out within the hour. We were able to place a tarp on the roof to cover the large holes insuring that no further damage would occur until the roof could get fully repaired. The homeowner was amazed at what SERVPRO was capable of doing. We are always here to help, and committed to our community.