Recent Posts

Wilmington Water Damage Impacts Homes in Several Ways

11/5/2022 (Permalink)

water damage equipment stacked in a box truck SERVPRO has the training and equipment for any size of water damage. Call for fast and immediate action for your Wilmington home.

SERVPRO Helps Resolve Wilmington Water Damage

Because we serve the most populated metropolis in all of Delaware, more than 70,000 in the city alone depend on a fast response from our professionals when water emergencies occur. Hundreds of possible causes exist for these damage events, from leaking pipes to freezing during harsh winter conditions. Responding professionals reach New Castle County properties and begin working to mitigate loss and damage to critical areas in the house:

  • Ceilings
  • Flooring
  • Structural Cavities
  • Crawlspaces
  • Basements
  • Attics

Wilmington water damage requires immediate attention and mitigative strategies. You can rely on SERVPRO to be a fast-responding team of professionals ready to mobilize when disasters strike. We are more than a slogan suggesting we are faster to disasters; we show this with our 24/7 availability and pre-stocked service vehicles in the Green Fleet. 

Emergency Services and Repairs

SERVPRO responders appreciate the need for early action when water emergencies like leaks and pipe bursts occur in a household. Hundreds of individual contents and building materials can be exposed from a single event, so our responders arrive with the mindset to slow the moisture migration, eliminate safety concerns, and prevent further loss to the household. This gets achieved with controlled demolition, content relocation, cleaning, and pre-job scoping for hazards and safety concerns.

The Value of Extraction

After more significant water damage events, the most relevant and helpful mitigative strategy is removing standing water. Water removal services combine several extraction devices to eliminate standing water throughout the property and prevent greater absorption levels into exposed porous building materials like carpets, wood flooring, and drywall. Some of the extraction devices include:

  • Pumps
  • Vacuums
  • Drying Mats
  • Weighted Extractors

Addressing the Three Phases of Water Damage

Understanding the behavior of water as it moves through a structure is essential to overcome the ultimate effect this hazard can cause. Absorption into flooring and wall systems must get addressed promptly by our IICRC-certified team, as prolonged exposure can undoubtedly change the composition of the affected material and force reconstruction. Moisture impacts construction elements in three possible ways:

  • Surface Water

This is the earliest exposure stage before even the water absorbs into the flooring and wall materials. Surface water can be removed and managed using extraction devices and followed up with actions like mopping and toweling the area.

  • Free Water

While absorbed into the material, our professionals can still remove free water. With flooring like hardwood, drying mats use the capillary suction process and heat to draw moisture to the surface for removal without damaging the structural integrity.

  • Bound Water

At this stage, water is no longer removable. SERVPRO must remove affected planks of the flooring or other impacted materials. The water molecules have combined with the cellulose of the wood or the molecular structure of the building material to change its composition and make it unsalvageable.

Rebuilding After Water Damage

It is often vital to implement specific repairs and reconstruction after damage events. It is crucial to be confident that water infiltration has been resolved, including any breaks or leaks from the plumbing system. Our contractor license allows us to complete necessary build-back services to target problematic areas of the house that cause lasting harm.

Water damage in Wilmington homes comes with an urgent timeline to restore and recover the affected areas of your household. Understanding this need, our SERVPRO of Hockessin / Elsmere team can reach damaged properties quickly with mitigative and restorative equipment and approaches. Give us a call today at (302) 992-0104.

Types of Wilmington Fire Damage After Disasters

11/5/2022 (Permalink)

SERVPRO truck in a parking lot towing large equipment You can count on our professionals in Wilmington with state-of-the-art equipment to quickly restore your fire damaged property.

SERVPRO Helps Clean Wilmington Fire Damage Loss

Wilmington is home to more than 70,000 residents, which does not include the thousands attending Drexel University, Wilmington University, or the Delaware College of Art & Design. Large disasters to homes and businesses like structure fires have various ways of impacting buildings and living spaces, making the restoration and recovery unique for each project. Our SERVPRO professionals must plan for several types of fire damage effects, including:

  • Structural damage
  • Airborne threats
  • Water damage
  • Soot circulation
  • Smoke odors
  • Debris and bulk materials

SERVPRO works fast to manage Wilmington fire damage through focused mitigative solutions and powerful restoration approaches. We appreciate the urgency of these situations, as structure fires can continually worsen for the property, even after extinguishment. With a crew of professionals ready to respond 24/7, we can start the necessary cleanup early.

What Does Fire Damage Restoration Do?

After structure fires, restoring a home or business requires several intricate, layered processes. The objective of professional restoration services is to return the property to preloss condition using soot cleanup, smoke remediation, odor removal, and other mitigative procedures. Trained FSRT-Certified technicians of our SERVPRO team complete this work from its earliest stages.

How Do Fire Damages Get Mitigated?

Mitigation focuses on several areas of the damaged home after fire effect exposure. The priority of these individual processes is to protect the structure and its contents from continued damage, however possible. Mitigating losses happen in several ways, including:

  • Contents – Contents should be relocated to undamaged building areas and protected from any migrating effects. On-site cleaning is possible, as is off-site transportation to our SERVPRO facility for focused restoration work.
  • Structure – Protecting installed building materials is also a focus of fire damage mitigation steps. In some cases, this could mean demolishing compromised elements or focusing on pressing conditions that can continue to cripple the integrity of these materials, like standing water.
  • Containment – Preventing the spread of fire damage effects is essential in reducing the customer's restoration costs and making the process more efficient. Physical barriers erected with plastic sheeting and frames can contain the work area.

Soot Cleaning Strategies

Soot is formidable to remove, as the composition of this threat changes by the affected property. We must determine the answers to several questions to provide the appropriate soot and smoke solid removal techniques:

  • Type of Soil – The type of soil changes based on the materials combusted and atmospheric conditions. Wet smoke, for example, requires processes like dissolving to overcome, while dry smoke can often be mostly wiped and cleaned with chemical sponges.
  • Hosting Material – The underlying material also determines the cleaning method used. Some abrasive techniques can ruin installed building materials, so we test restoration solutions to ensure we have selected them correctly.
  • Is it Worth Saving? – Salvageability is a crucial factor. However, the ability to preserve material does not always make it cost-effective or wise to do so. We choose restoration over replacement much of the time, but never at a higher cost to customers or their time.

Post-Fire Damage Reconstruction

Reconstruction and repair are typical staples of the final stages of remediation and restoration after a fire. Considering how destructive high-heat blazes can be by combusting fuels, accelerants, and building materials, controlled demolition clears out remnants and prepares the property for reconstruction. We have experienced crew members with a contractor license to complete needed build-back after fires.

Fire damage in Wilmington homes and businesses incorporates a group of talented restoration professionals, our cutting-edge equipment, and our fast response. We can help homes recover from various types of fire damage effects. Give our SERVPRO of Hockessin / Elsmere team a call now at (302) 992-0104.

The Impact of Mold Damage on Wilmington Homes

11/5/2022 (Permalink)

an employee working in a containment zone of a mold damaged home Why SERVPRO for mold remediation in Wilmington? We are professionals looking out for you!

SERVPRO Remediates Mold Damage in Local Properties

Mold is a product of moisture, spores, and suitable materials. When these conditions exist, colonies can be formed in as little as 48 hours. The impact that these organisms ultimately have on a home can be overwhelming, especially in situations where spores have been allowed to spread without preventative actions. Certain materials can be directly compromised by spreading mold organisms, including:

  • Clothing
  • Upholstery
  • Organic building materials
  • Wood
  • Carpeting/padding

Wilmington mold damage might typically require several types of restorers, remediators, and reconstruction specialists to resolve it entirely. With SERVPRO of Hockessin / Elsmere, you have a full-service contractor to address every needed phase of restoration to bring your property back to pre-mold conditions. Our 24/7 availability means you are not waiting for regular operating hours for this work to begin when it threatens your household.

The Likelihood of Mold

With Wilmington being positioned near the Christina River and the Brandywine River in New Castle County, more homes and businesses are exposed to moist conditions. These natural environments can facilitate mold growth, but the situation is even more likely following disasters like water damage or flooding to the structure.

Did You Know: Mold spores exist naturally in almost every environment, making total mold removal impractical and extremely costly. SERVPRO prioritizes active colony removal to restore safe conditions through our remediation processes.

What is Mold Damage Remediation?

Remediation is an effort to remove active colonies from the property where organisms have begun to impact materials and contents throughout a damaged structure. Depending on the severity of these situations, the type of material affected, and how widespread this damage has become, several types of mold damage removal strategies are effective:

  • Sporicidal Products – Superficial treatment using biocides can eliminate spores on contact when they have not migrated beyond the surface.
  • Abrasive Action – Sanding and scrubbing with implements to remove a thin outer layer of the hosting material to eliminate penetrating organisms.
  • Blasting – Abrasive cleaning with pressurized media to eradicate organisms without substantial damage to the underlying materials.

The Importance of Containment

Mold will continually move and find new hosting materials to infest without direct action to stop this migration. Our SERVPRO professionals need to implement containment strategies early to prevent the movement of these threatening spores. Polypropylene sheeting, wood framing, tension poles, and other implements make up quickly erected containment zones.

Removing the Presence of Mold Damage Effects

Mold is an abrasive and overwhelming situation for many homes and businesses, leaving lingering effects that can be hard to remove without focused cleaning and attention. One of the most pressing concerns for the post-mold recovery of households is malodors. The movement and growth of an organism release volatile organic compounds that become a strong, harsh odor for house occupants. Deodorizing products are vital in reducing the severity of these malodors, primarily in active areas of the house. Counteractant beads and granules absorb odor molecules, making foggers and hydroxyl machines more effective later.

Preventing Mold Recurrences

It is essential to our professionals that you do not become a customer that ends up on an endless loop of mold recurrences because the underlying trigger of the organisms was never resolved or overcome. We understand the importance of having credible and accomplished contractors available to help with a state license. We can perform several types of repairs pertinent to preventing mold resurfacing:

  • Addressing Water Infiltration
  • Repairing Plumbing
  • Replacing Removed Materials

Mold damage in Wilmington homes can be more destructive and hazardous than many property owners think. With the fast response and reliability of our SERVPRO of Hockessin / Elsmere remediation professionals, we can quickly address the damage that mold growth can do. Give us a call anytime at (302) 992-0104.

Hockessin Mold Remediation Takes Superior Mold Inspection Methods

11/4/2022 (Permalink)

mold damaged ceiling, drain pipe Sometimes mold damage does not need a SERVPRO inspection. We can remediate and fix this Hockessin home.

We Offer High-Quality Mold Inspection in Hockessin

Hockessin residents are encouraged to have their homes routinely inspected for mold. These regular evaluations inform them of any potential mold-related issues before they morph into more serious and costly problems to resolve. Fortunately, SERVPRO offers high-quality inspection services to local homeowners concerned about possible mold outbreaks and associated damages.

SERVPRO’s mold inspection experts in Hockessin employ only the most advanced equipment and techniques to locate potential leaks and any fungal growths arising from them. Company mold specialists have easily found hidden attic mold, bathroom mildew, basement fungus, and black mold using their cutting-edge methods. Moreover, such procedures have enabled SERVPRO to better plan mold remediation efforts. Once onsite and inspecting a home, our technicians generally:

  • Look for any visible signs of mold damage on structural elements and furnishings first before trying to visually identify possible water sources fueling mold by searching for exposed ceiling, pipe, appliance, or container leaks
  • Next, use high-tech infrared cameras to peer behind ceilings and walls to locate all hidden water sources that are now or might in the future contribute to mold development
  • Then, attempt to find out which structural materials and household contents have excess moisture in them with state-of-the-art moisture sensors
  • After that, assess the severity of the water damage done to impacted materials with moisture meters
  • water vapor in the ambient air, to determine how much airborne moisture must be removed to facilitate efficient drying.

All these steps set the stage for the remediation work that follows. So, the more detailed and extensive they are, the easier the cleanup and restoration phases are to complete.

Considering our mold inspection expertise, it’s no wonder why so many local homeowners have their residences evaluated by SERVPRO of Hockessin/Elsmere. Call us anytime at (302) 992-0104 for assistance.

Mold Growth in Basement

10/26/2022 (Permalink)

Mold on basement walls Mold growing on efflorescence on basement walls.

While mold can exist everywhere, this basement has too much.  This is what can happen if the moisture problem is not properly addressed.  This mold was producing strong musty odors and the relative humidity was supporting its growth. After the mold was addressed, we were able to help with our advanced techniques to alleviate the humidity levels. Dehumidifiers can also be set up to help remove excess moisture from the air.  Did you know the target relative humidity in a Delaware basement can vary depending on the season? Summer months an ideal level could be between 30-50 %, while winter months ranging from 25-40 %. If you sense lingering musty odors from your basement, crawlspace or even your attic, call SERVPRO of Hockessin/Elsmere (302) 992-0104 for an estimate on your property.  

Water Cleanup In Your Wilmington Kitchen

9/7/2022 (Permalink)

water on floor Don’t let your property be a victim of water damage, SERVPRO of Hockessin / Elsmere is only a call away.

Slow Leak Gets Fast Water Cleanup in Wilmington Kitchen

When a supply line breaks or an appliance such as a washing machine malfunctions, a large amount of water damage has the potential to occur, and slow leaks can be even worse. They slowly soften and ruin sheetrock, encourage mold growth, and can be the root cause of more expensive repairs for homeowners.

A slow leak in a Wilmington Kitchen created the need for water cleanup when the supply line to the kitchen sink gave way. The homeowner shut off the water to the home at the main and called SERVPRO.

Scoping Yields Answers to Water Loss

The techs used their moisture detection equipment to determine the areas of excessive moisture found around the supply line that leaked for an extended period. Much of the sheetrock at the back of the cabinet showed softening and too much water absorption.

Removal of Damaged Sheetrock

As building materials with that much exposure to water have zero restoration potential, the technicians cleanly cut it away to remove the damaged areas and stop any further wicking of water.

Challenging Extraction Needs

Little standing water remained in the kitchen, but SERVPRO technicians used their portable extractors to lift away as much residual moisture as possible from the interior of the kitchen cabinet and under it by removing the toe kick.

Drying the Kitchen

Air movers deliver high-velocity airflow into the wet areas, and the force causes embedded moisture to rise. The dehumidification equipment captures the water vapor and ports it away. This cycle creates expedited drying and is especially useful in closed areas, such as within cabinets.

Repairing the Water Loss

Returning the kitchen to its pre-damaged condition involves making the necessary repairs to the sheetrock and replacing the toe kick under the cabinet after the repairs to the supply line are completed by the plumber hired by the homeowner. SERVPRO has a general contractor license #1992104829, allowing the techs to go straight into the final repairs after the water mitigation efforts conclude.

SERVPRO of Hockessin / Elsmere at (302) 992-0104 has certified professional technicians ready to come to your home for water cleanup and restoration services 24/7. With their experience and advanced equipment, they make the water loss “Like it never even happened.”

A Faulty Sprinkler System Can Cause Water Damage to Hockessin Businesses

8/5/2022 (Permalink)

SERVPRO Truck And Trailer SERVPROs main concern other than disaster restoration services but, getting your company back into business as fast as possible. Call now!

SERVPRO provides water clean-up when catastrophes send water pouring into Hockessin businesses

While most of the systems in your store operate efficiently and quietly in the background, things can go wrong. If the sprinkler system kicks on when there is no fire, you can end up with soaked goods, wet office equipment, and more. Removing the water fast is key to a quick recovery.

Getting You Back in Business

If you have to close a business due to water damage in Hockessin, it means a loss in revenue. At SERVPRO, we know this, which is why we arrive ASAP and get started scoping out the scene. Once that gets done, a plan of action for water clean-up is put in place, and we deal with:

  • Ceiling repairs from water damage
  • Burst pipes
  • Water damage remediation
  • Emergency services for water damage
  • Water damage repairs
  • Water damage restoration

If needed, we can pack out the content and send it to our warehouse for cleaning and drying. Our commercial equipment allows us to extract the water and begin drying structural elements. Our goal is to restore your facility to its pre-damaged condition as quickly as possible. For commercial water clean-up services, contact SERVPRO of Hockessin / Elsmere at (302) 992-0104. We’re Faster To Any Size Disaster.

Tackling Fire Restoration in Wilmington

8/5/2022 (Permalink)

Five Fires on Black Background All you need is SERVPRO for all your fire damage needs.

SERVPRO Can Help with Fire Restorations in Wilmington

If a fire ignites inside your apartment complex, more than one unit could be affected. Fires in apartments can easily torch surrounding units and those above and below them. Even if the flames coming from a fire that starts in a unit other than yours do not make it into your dwelling, the smoke from the blaze could still enter your unit and cause problems.

Sometimes fire restoration in your Wilmington apartment must occur even if no fire starts inside your apartment. For example, smoke particles can get very small and seep through the individual apartment units' walls. The smoke can also seep through lower door seals or enter from the outside via your door or window seals.

Once these partially combusted particles enter your home, several issues could arise. For one, smoke can solidify when it touches cooler surfaces such as your walls, ceilings, or contents. Secondly, smoke can also become the source of unpleasant, burnt smells. Microscopic smoke particles can penetrate deep into your porous items like your upholstered furniture or carpets and cause malodor particles to linger.

We can help restore your home after fire-related issues in the following ways:

  • Fire Debris Removal
  • Fire and Smoke Remediation
  • Water and Fire Damage Restorations
  • Setting Up Thermal or Ultra-Low Volume (ULV) Foggers
  • Running Ozone Generators
  • Packing Out and Cleaning Contents
  • Cleaning Soot Residues from Walls and Ceilings

When dealing with smoke-related problems, the first step our SERVPRO technicians take is to remove any soot residues present. If foul odors still exist, we can use foggers to break deodorants into microscopic particles to mimic how the smoke traveled.

If you ever notice smoke entering your apartment from an adjacent unit, call SERVPRO of Hockessin / Elsmere at (302) 992-0104. 

How Do I Restore a Home after Flash Flooding?

8/5/2022 (Permalink)

SERVPRO mascot Our SERVPRO Mascot and "Part-Owner" Understands the Need for Flood Water Removal and Mitigation in the Wilmington Area

Storms Can Lead to Flood Damage in your Wilmington Home; SERVPRO Provides Prompt, Safe Assistance for Residents in Need

Is Reconstruction Necessary After Storm Damages?

Adverse weather conditions in Wilmington can lead to flash flooding in the area. Rising water levels can back up sewers and overflow roads, affecting your home. When water intrusion occurs as a result of flooding, it is considered a contamination issue. Tainted water, often salty in this area, can complicate a water restoration project because many building materials can suffer permanent harm. As stated by the Institute of Inspection, Cleaning and Restoration Certification, gray or black water intrusion may require demolition to expose hidden moisture and discard ruined elements. The S500 recommends that "restorers should open assemblies" to remove contaminated materials from cavities. These assemblies could include floor tiles, boards, baseboards, drywall, or other interior structures within the home. Opening assemblies can also help to provide an accurate assessment of subfloor and wall cavities.

How Is Contamination Controlled In A Flooded Property?

A property with Flood Damage in Wilmington can continue to deteriorate after pumping standing water. Porous materials like insulation, drywall, and sheetrock can absorb contaminated water. Contaminated materials must be assessed for potential removal. In category two, water contamination- graywater- there is a good chance of cleaning wet materials. In gray water contamination, SERVPRO technicians can recover carpets or walls using chemical cleaners and pressure washing equipment. Blackwater requires removal and replacement. It is essential to have an expert evaluate water contamination. In some situations, pressure washing, for example, can worsen the condition of your home by converting contamination into aerosols.

How do restoration technicians return home to a sanitary state?

  • Remove obstructing assemblies through demolition to assess hidden materials
  • Clean and decontaminate salvageable materials like carpets, drywall, or upholsteries
  • Demolish and dispose of non-salvageable materials that have high-grade water contamination

Flash flooding can make your home unsafe. Contact SERVPRO of Hockessin / Elsmere at (302) 992-0104 to secure your property.

There are Smoke and Soot Residues in My Home after a Fire. How Can I Remove Them?

7/6/2022 (Permalink)

Fire Damaged Wall Removing smoke damage is difficult. Trust the SERVPRO professionals to restore your home.

Hire SERVPRO Technicians to Perform Fire Restoration in Your Wilmington Residence

Soot and smoke residues may seem easy to clean, but specialized skills and advanced products are required to ensure a sufficient job. Therefore, it is essential to let professionals handle the fire restoration process in your Wilmington home to avoid costly secondary damage.

Why Do I Need To Hire Professionals?

The soot and smoke residues left behind after a fire are hazardous and can cause damage, if not appropriately handled. Our SERVPRO team has the expertise and equipment required to perform fire restoration in your Wilmington home. We can assess the fire damage to determine the cost of recovery and select the proper restoration techniques and equipment.

What Secondary Damages Can Soot And Smoke Residues Cause?

It is essential to begin the fire restoration process quickly after extinguishing a fire since secondary damage can start immediately. The damage can cause costly repairs if ignored for an extended period. Some secondary damage can be irreversible, and it can raise restoration costs. Other damage like smoke odor can last for years in your home. The possible secondary damage that can result from smoke residues includes:

  • Discoloration of walls and ceilings.
  • Discoloration of kitchen appliance finishes.
  • Tarnishing of metal.
  • Etching of glass.

Can You Remove Soot From Wood Surfaces?

SERVPRO technicians have the skill and decades of experience in the restoration industry. We also have access to state-of-the-art equipment, tools, and products that help us deal with fire damage of any magnitude. Soot and smoke residues can settle on wooden surfaces, like kitchen and bathroom cabinets, shelves, furniture, and wood floors. These surfaces can be challenging to clean without the right products and skills.

Our team of technicians can restore these surfaces to their pre-damaged state. Using a white towel to apply the product to the surfaces, we can use wood crème paste to clean wood surfaces with yellowing and soot, and smoke residues. We use a white towel to apply the product to the covers and let it work for around three minutes. Our restorers then use a steel pad to scrub the affected surfaces in a circular motion until the area is clean.

What about the charcoal-like odor that is in my home?

Odors can make it difficult for you to live on the property. We use various professional products to deodorize affected homes. For instance, our restorers can use a ULV mister to apply a water-based wet mist deodorizer to the affected areas. A ULV mister produces a fine fog or mist that allows the chemical to get into surface cracks and crevices where smoke odors are present and eliminate them.

When you need fire restoration services, contact SERVPRO of Hockessin / Elsmere at (302) 992-0104. We provide fast fire damage restoration services in Hockessin, Newport, and Elsmere.