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Wilmington Home Battered By Hail, Storms, and Flooding

9/20/2019 (Permalink)

Hail in the palm of a person's hand. SERVPRO will not only remove your flood damage, they will remove your fears in you Wilmington home. Don't let that hail get you down.

We know the steps to take for every bit of your Wilmington flood damage clean up. 

Protecting a property from additional damage after storms and flooding is vital. While a hurricane has never officially hit Delaware since the keeping of records began in 1851, extreme weather events with hurricane-force winds do occur.

After damage from storms and flooding affect a Wilmington home, the fast action by SERVPRO technicians makes the difference in lessening the loss. During the initial inspection, the technicians note primary areas with damage and prep the property to begin mitigation efforts.

Why SERVPRO?

It is vital for the best outcome from water damage, especially from storms that the home has the water removed in short order using state-of-the-art water extraction equipment. The technicians have access to a huge array of machines, with specialized attachments to pull water out of most types of furnishings and from surfaces.

Property Protection Tactics

Some of the first actions the technicians take include tarping over broken windows and damaged roofing from hail or wind. This stops any additional water from entering the house until after the completion of the restoration services. 

Mold Protection

Proactive measures against mold are necessary to inhibit growth. Airborne mold spores are almost always present both inside and outside the home, and exposure to temperatures over 70F-degrees causes spores to germinate. Technicians carefully monitor ambient warmth and humidity to ensure they are below sustainable levels for microbial life. 

Protection Against Structural Damage

It may seem counterproductive to cut away sheetrock, but when it wicks water and weakens, often buckling or bowing in place on the wall, SERVPRO technicians use flood cuts to cleanly remove necessary sections of sheetrock in preparation for structural drying. Controlled demolition applied to delaminated tiles, and wet baseboards assist in the complete drying of flooring and within wall cavities or under cabinets.

Protect Against Odors

Water odors smell unpleasant and no one wants them in their home. Technicians have access to numerous applications for ways to cover up or neutralize water odors in the home from gel pellets that work on time release to machines such as hydroxyl generators that safely destroy odor molecules with UV rays.

SERVPRO of Hockessin / Elsmere at (302) 992-0104 mitigates the loss to local properties from storms and flooding. The certified technicians handle all phases of the restoration services from cleanup to reconstruction under residential contractor license #1992104829 and make the damage to the home "Like it never even happened."

To find out more about Wilmington, click here.

What's Lurking in Your Ducts?

9/11/2019 (Permalink)

Inside of a Duct Partially Cleaned

Since the ventilation system is often the biggest culprit in poor indoor air quality, inspecting the duct work should be a high priority. In a lot of cases the HVAC system probably has been operating without much attention.  Dirty ducts can circulate odors and contaminants such as mold and irritating dust throughout your building or home.  By changing your filters frequently, you can help keep your home free of some pollutants.  It will help cut down on dust and pollen particles as well. SERVPRO of Hockessin / Elsmere is a NADCA (National Air Duct Cleaning Association) certified company.  We are able to inspect your HVAC system and duct work and make recommendations about the best way to clean it. We can help eliminate offensive odors and help reduce the potential for mold growth.  SERVPRO of Hockessin / Elsmere can be reached at 302 992-0104. 

The Benefits Of Professional Restoration Services After A Fire In Your Wilmington Home

9/10/2019 (Permalink)

kitchen suffering smoke and fire damage “Like it never even happened.”

Reasons Why Wilmington Homes With Fire Damage Benefit From Professional Restoration Services

After fire damage, numerous secondary damages have the potential to occur. Homeowners should outsource the fire loss cleanup to ensure there are not costly issues to deal with after the fact.

Wilmington homes with fire damage often also have water damage from fire extinguishing efforts. SERVPRO technicians carefully scope the property to determine any areas water migrated into with their moisture detection equipment.

Complete Water Extraction
After locating any leftover water in the home, SERVPRO technicians use different kinds of professional extraction equipment to extract it. Fast action on this step of mitigation assists in increasing the potential for less loss due to water damage.

Protection Against Mold
Mold spores exist both outdoors and indoors, and when there is excessive moisture in a house and ambient temperatures over 70F-degrees, they can germinate within 24-hours and spread quickly. Along with thorough drying and frequent monitoring of the air quality during mitigation, SERVPRO technicians perform proactive applications to inhibit the growth of mold, so it is not an issue in the future as a result of the fire.

Using a Single Company for Everything
No doubt, dealing with fire loss in a home is one of the most devastating situations a homeowner's faces. SERVPRO has a general contractor license, and upon completion of the fire loss mitigation efforts, they have the expertise and experience also to complete any reconstruction necessary to restore the home to its preloss condition.

Odor Control
Before reconstruction occurs, SERVPRO technicians remove any remaining smoke odors from the residence. For light scents, they may use methods such as time-release gel pellets. Technicians often rely on equipment such as thermal fogging units or hydroxyl generators for the removal of heavily embedded scents.

Fire damage requires fast cleanup to limit loss and SERVPRO of Hockessin / Elsmere is ready to assist local property owners when needed. Call (302) 992-0104 and the emergency response team is available to come to your property 24/7 and make it “Like it never even happened.”

For more about Wilmington click here.

How Water Damage Affects Structural Materials in Your Wilmington Home

9/5/2019 (Permalink)

Work crew in front of SERVPRO truck Our team has the experience, expertise, and equipment to handle all of your water loss emergencies.

Precautions When Handling Materials after Water Damage Affects Your Wilmington Home

Spills and other water intrusion incidents can happen at any time. The general rule after such occurrence is to initiate mitigation steps as soon as possible to prevent further deterioration of materials and microbial growth. Safety is also an essential consideration to ensure injuries, or unnecessary damages do not occur in the process of restoring your Wilmington home to its preloss state.

Noting where the intrusion that causes water damage in your Wilmington home starts is crucial. If the water enters from above, such as when a torn roof allows rain into the structure or when an elevated supply pipe bursts, you can expect water in the ceiling and other cavities.  Such water causes the ceiling to sag and if not dealt with properly, can leave a hole in the ceiling panels. A straightforward solution our SERVPRO technicians use is drilling weep holes. We usually start with a first hole as close as possible to the joist then drill others towards the unsupported center of the panel. We drill one hole at a time, letting the water flow out through gravity and only drill another after the first one stops leaking.

As materials absorb water, it affects their structure. Materials such as particleboard might lose their natural strength, making it impossible to support the weight of people or machines. A machine or the person handling water removal might go right through the material if they rest their weight on it. SERVPRO technicians check the level of moisture absorbed into particleboard subflooring using moisture sensors and estimate its level of stability before placing heavy equipment on it.

Given enough dwell time, water can damage almost any material. Rust can eat away sturdy materials like metal while warping, buckling, and other physical distortions affect wood. Therefore, leaving any traces of water within the structure can have dire implications. Our SERVPRO technicians check for wetness in concealed sections using FLIR thermal cameras. We can also use moisture sensors with probes to confirm that materials dry correctly protecting your home from the effects of long-term water exposure.

SERVPRO of Hockessin / Elsmere can help run the restoration process fast and safely. You can reach us at (302) 992-0104 any time. We're Faster To Any Size Disaster.

More about Wilmington.

Your Flood Damaged Home In Wilmington Can Be Restored By Our Experts

8/31/2019 (Permalink)

Flooding Laundry room When flood damage happens, contact SERVPRO of Hockessin / Elsmere at (302) 992-0104.

Sometimes The Best Outcome For Flood Damage In Wilmington Is Reconstruction

When intense storms bring flood damage to a home, a mere inch of groundwater brings devastation to both home and possessions. Water wicks quickly into sheetrock, and it buckles and warps quickly. When this happens, our practice is to remove the damaged building materials, and sometimes after extreme damage, the best outcome is prepping the property for reconstruction.

SERVPRO knows before any rebuilding or repairs from flood damage in a Wilmington home occur, the property must have the water extracted and thoroughly dried. Inspections for mold growth and odor control measures are vital as the rebuild of water loss areas cannot occur over mold or foul odors.

Why SERVPRO? We hold a residential and commercial contractor license, and we offer property owners the ability to utilize the services of a single company for both restoration and rebuilding. This takes the stress out of juggling multiple companies for cleanup and repair after a water loss. In preparation for rebuilding, we perform controlled demolition techniques and prepare the property with actions such as:

    •    Flood cuts to remove damaged sheetrock
    •    Removal of baseboards for cleaning and disinfection if unwarped
    •    Drilling weep holes in sheetrock for drainage as needed
    •    Cutting carpet and padding into strips for removal and disposal

Tracing paths of water migration and setting indoor humidity goals is an integral part of the drying process. Our technicians use measurements from unaffected areas of the residence or under fifty percent. We monitor the drying phase carefully and take measurements with our hygrometers to ensure the interior humidity levels are below optimum conditions for mold growth.

During the mitigation phase, we work closely with both the adjuster and the homeowner. We are careful to stay within the scope of coverage for both cleanup and reconstruction to ensure there are no surprise out-of-pocket expenses. Our experience is extensive having these General Contractor License, Residential Contractor License, and Commercial Contractor License. We always attempt to preserve and restore structural elements and contents rather than replace, keeping a keen eye out for our customers. When items have no restoration potential such as wet carpet and padding, we get approval from either the property owner or adjuster; we discard nothing without permission.

When flood damage happens, contact SERVPRO of Hockessin / Elsmere at (302) 992-0104. We have the resources and equipment to restore and rebuild your property to make the water loss “Like it never even happened.”

For more about Wilmington click here.

We Act Fast When We Arrive In Hockessin After A Flood

8/22/2019 (Permalink)

Generator and Commercial Desiccant Dehumidifier in Use We are available 24/7 to offer our equipment, expertise and experience when you are facing flood damage.

Heavy Rain Causes Flash Flood Damage to Hockessin Apartments

Extreme weather patterns expose multi-family residential complexes in Hockessin to flooding risks. Even just a few inches of water collecting on pavement acts like a river, delivering overland floodwaters into the main floor and lower levels of an adjacent townhouse development. If heavy rains saturate the ground around the building, those rushing waters join with seepage. As owner or manager of the residential complex, you have multiple tenants depending on you. We can help.

Flood Water Needs Containment

The water causing flood damage in Hockessin apartments is considered Category 3, the most contaminated. Flowing over pavement, gravel, dirt, and grass, it picks up many landscaping and road maintenance chemicals. Organic debris joins in the mix, which can also contain sewage if the storm drains are overwhelmed. As we plan for flood water removal safety, regulations require we collect and contain the fluids for disposal as hazardous waste.

Powerful Professional Pumps and Extractors

When the SERVPRO team arrives, a quick assessment leads to the immediate implementation of a flood damage remediation plan. Our trucks stock multiple pumps and water extractors, put to work to remove as much liquid water as possible. We use thermal imaging technology to locate any hidden water. If necessary, controlled demolition techniques like flood cuts or weep holes release the water for containment. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) training mastered by our managers and technicians stresses accurate moisture measurement as the baseline for structural drying. With all visible water captured and on its way to appropriate disposal sites, we develop drying goals.

Monitored Drying Prevents Secondary Damage

We compare the moisture levels of water-damaged structures with those of similar building materials in unaffected areas of the townhome development. SERVPRO Applied Structural Drying (ASD) technicians use the two sets of data when laying out a perimeter of heated air movers to accelerate evaporation. Excess moisture must exit the wet structure for capture and disposal by our evaporative or desiccant dehumidifiers. Over-drying is not appropriate, so we keep a close eye on periodic moisture meter samplings.

SERVPRO of Hockessin / Elsmere has the equipment and highly-skilled work team you can depend on to return your residential complex to pre-flood condition. Call us at (302) 992-0104 when rain showers turn into tributaries that flood your real estate investment.

See more about Hockessin.

Water Damage from Sprinklers in Yards

8/14/2019 (Permalink)

Broken Sprinkler Head Causing Water Damage

Outdoor Sprinkler Systems and Water Damage

Most people think of water damage coming from storms or flood or broken pipes and toilets, but if you have an automatic outdoor garden and yard sprinkler system that you hardly ever think about, it’s time to think about them once more! You should check your outdoor sprinkler system at least once per year.

Underground leaks due to broken equipment allows water to leak out of the system. Excessive watering could lead to runoff, which could come back to you dwelling and cause underground and structural damage.

You should check your sprinkler heads, main & lateral lines and valve box on a regular basis. Misaligned and tilted heads as well as blocked heads can cause underground water issues.

Checking these simple equipment issues can help with any future damages to your structure and personal property.

If you have an issue and water gets into your home, SERVPRO of Hockessin/Elsmere is here to help. 302 992 0104

Teamwork Benefits Customer Service

8/14/2019 (Permalink)

Embracing Team Spirit, Benefits Customer Service!

Working at SERVPRO of Hockessin / Elsmere can mean long hours for our technicians.  Although it can be sometimes be difficult on the technicians and their families, it is a path we / they have chosen.  The grueling hours of working and getting home later can often be a challenge.  The reward is knowing we have helped people in need.  Coming to the aid of those with tragedy’s in their home, whether it be a water event, fire event, bio-hazard or many other numerous issues or circumstances, and focusing on executing the job with brilliance.  We are professional and confident. The team spirit and bonding are unique amongst us.  Helping get your home back “Like it never even happened."  SERVPRO of Hockessin / Elsmere is here to help at 302 992 – 0104. 

We Can Restore Your Smoke Damaged Clothing In Your Wilmington Home After A Fire

8/12/2019 (Permalink)

Give our SERVPRO of Hockessin / Elsmere fire restoration specialists a call anytime at (302) 992-0104.

Dry Cleaning Smoke-Damaged Clothing In Wilmington Homes

Fire recovery is an involved process, even when the fire itself is not widespread or structurally compromising to your Wilmington property. Often homeowners want to do what they can to improve the way their home looks and smells after a small flare-up. Odor removal can be a complicated obstacle to overcome, but there are some practices that you can expect from professional restorers in your house. The more you understand about these approaches, the more you can trust the process and help to get your home to preloss condition as promptly as possible.

While fire damage in Wilmington homes requires multiple machines, products, and practices to overcome, deodorization is a priority to making fire loss “Like it never even happened.” Our SERVPRO professionals have invested substantial time in training and money in our inventory of recovery tools to provide our customers with the ideal approach for eliminating harsh smoke odors every time. As leaders in restoration, we are happy to share some approaches that can protect your clothes when you do not feel you need the full measure of professional recovery service.

Dry-cleaning is always a great option because many of these locations use oxidation or ozone to remove odors at a molecular level. This cleaning process is often gentler on your clothes as well, reducing the possibility of irreparable damages from excessive scrubbing when particulates on the fabric set into the material. With many of these clothing items enduring excessive smoke exposure, dry-cleaning is often the ideal approach. Even our SERVPRO team has dry-cleaning equipment for fabrics for this reason.

Depending on the damage, you can also potentially protect and recover your clothes on your own as well. This process involves spraying these damaged fabrics thoroughly with a vinegar and water solution. While the items are still damp, put them into your washing machine along with a cup of vinegar and a cup of baking soda. Before you put them in the dryer, run them through the washing machine a second time with your regular detergent of choice.

You might still encounter smoke smells throughout your house, and often these do not go away on their own. We have sophisticated tools and practices to address odor removal in materials and open areas of your property. Give our SERVPRO of Hockessin / Elsmere fire restoration specialists a call anytime at (302) 992-0104.

For more about Wilmington click here.

SERVPRO--The Tried and True Mold Remediator for Wilmington Properties

8/5/2019 (Permalink)

Why SERVPRO for Mold Remediation in Wilmington? Professionals Looking Out for You!

Why Wilmington Residents Trust SERVPRO to Perform Assessment and Remediation of Mold Damage

Residents of Wilmington choose us to assist them with mold remediation and assessment because they know we provide highly trained, certified technicians from the local area. Expenses from microbial growth issues can quickly spiral out of the homeowner's control with many services advocating for laboratory tests or other time-consuming procedures. Our well-earned reputation is based on trust in this community while our access to national-scale resources ensures that we can mobilize advanced remediation equipment to perform an efficient treatment from start to finish.

Mold Damage and Restore vs. Replace

The visible signs of mold damage in your Wilmington home are enough to justify bringing in a claim for the assessment and remediation of mold. Our technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC,) a nationally recognized body for restoration services. We then expand that training for our technicians in the practical application to private residences and commercial properties. Usually, our focus is on reducing the expense of your claim by restoring rather than replacing possessions and conducting a time-efficient service.

Assessment and circumstances dictate the remediation process

The last thing you want as a homeowner is to spend significant time and effort on property damages. We arrive promptly to assess the extent of the damage. We may need to remove obstacles from the property to gain a more precise assessment. Possessions that show signs of mold infestation can be earmarked for external storage or cleaned onsite depending on what your SERVPRO technician believes to be the most effective solution. Valuable fabrics can be cleaned using Esporta washing machines to remove 99% of soilings before being returned to your home.

Moisture and Humidity are Friends of Mold Infestations

Removing mold colonies is an integral part of our job, but more important is to ensure that the mold does not return after our service is complete. Mold spores proliferate in warm, humid conditions. Our technicians can lower the relative humidity (RH) of the affected area as well as using thermal imaging cameras to find moisture pockets that could be the cause of microbial issues. By taking a dedicated approach to finding the source, SERVPRO reduces the likelihood of mold growth recurring and becoming a lasting problem.

When you notice mold in your home, you need to use a provider you can trust to remediate the issue. Contact SERVPRO of Hockessin / Elsmere at (302) 992-0104.

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