Recent Commercial Posts

A Faulty Sprinkler System Can Cause Water Damage to Hockessin Businesses

8/5/2022 (Permalink)

SERVPRO Truck And Trailer SERVPROs main concern other than disaster restoration services but, getting your company back into business as fast as possible. Call now!

SERVPRO provides water clean-up when catastrophes send water pouring into Hockessin businesses

While most of the systems in your store operate efficiently and quietly in the background, things can go wrong. If the sprinkler system kicks on when there is no fire, you can end up with soaked goods, wet office equipment, and more. Removing the water fast is key to a quick recovery.

Getting You Back in Business

If you have to close a business due to water damage in Hockessin, it means a loss in revenue. At SERVPRO, we know this, which is why we arrive ASAP and get started scoping out the scene. Once that gets done, a plan of action for water clean-up is put in place, and we deal with:

  • Ceiling repairs from water damage
  • Burst pipes
  • Water damage remediation
  • Emergency services for water damage
  • Water damage repairs
  • Water damage restoration

If needed, we can pack out the content and send it to our warehouse for cleaning and drying. Our commercial equipment allows us to extract the water and begin drying structural elements. Our goal is to restore your facility to its pre-damaged condition as quickly as possible. For commercial water clean-up services, contact SERVPRO of Hockessin / Elsmere at (302) 992-0104. We’re Faster To Any Size Disaster.

Fast Commercial Water Cleanup in Wilmington

6/2/2022 (Permalink)

bowling Lanes Call SERVPRO of Hockessin / Elsmere at (302) 992-0104 to help clean up and deal with any challenges an incident causes at your property.

Fast Commercial Water Cleanup in Wilmington Helps Keep Bowling Alley Open

A water spill incident at a Wilmington bowling alley threatened to bring down a community center with a rich history. SERVPRO managed to control the situation and helped it reopen in due time because of the fast action we took after learning about the incident.

The situation seemed like any other straightforward commercial water cleanup case in Wilmington because it did not involve black or grey water that usually requires elaborate decontamination procedures. However, some unique properties of the facility made the otherwise straightforward process of water extraction and cleanup more difficult. Our SERVPRO technicians had to rely on the preparation we had done before arriving at the loss site and improvise along the way.

The main challenge to the cleanup was the wood lanes since overexposure to water or expedited drying could cause imperfections in the wood, thus ruining the experience for bowlers. Wet-vacuuming the floors helped remove the surface water from the floors and bowling lanes. We also used other cleaning procedures such as mild agitation of the floor surfaces and detergents to remove soils and other residues left by the standing water. Setting up drying chambers over the wooden lanes helped manage the drying process, quickening results, and preventing adverse outcomes such as warping or swelling.

Safety was another issue while working to restore the alley because the lanes were extremely slippery when wet. Our SERVPRO technicians use rubber boots, which have a better grip over slippery surfaces compared to other types of footwear. We also plan the loss sites before starting work to ensure cables and hoses that can trip anyone visiting the loss site are moved out of the way. Therefore, we managed to clean the area with no incident.

Water damage incidents in Hockessin, Newport, and Elsmere can present various cleaning challenges. Call SERVPRO of Hockessin / Elsmere at (302) 992-0104 to help clean up and deal with any challenges an incident causes at your property, “Like it never even happened.”

When Your Wilmington Commercial Property Experiences Water Damage

4/20/2022 (Permalink)

an overflowing sink with the faucet still running Sink overflows can cause water damage for commercial locations as well. Contact our SERVPRO team to quickly respond and be on the scene to help.

Commercial Water Damage Wilmington – Employee Kitchen Sink Overflow

Distractions in any situation can cause significant problems, especially in commercial operations. However, something as simple as an employee forgetting to turn off the faucet in an employee kitchen sink caused by a phone call or an emergency in the operations area. Water can overflow, spilling onto the floor, and spreading over a large area before someone notices.

SERVPRO has provided commercial water damage restoration in Wilmington for many years, and we have seen almost every type of situation. Some are storm-related, flood-related, and many caused by a series of preventable events. We respond to all situations and provide fast service to all our customers. Out of service situations for our commercial customers can be costly, especially after delaying restoration for any reason.

Water Cleanup

In situations like the one described above, SERVPRO can clean up and dry the affected areas while commercial operations continue. We are familiar with every type of safety issue. We can work closely with the shop foreman to ensure that services and production are maintained.

Our crew chief quickly assesses the situation and can arrange for site cleanup and drying to occur during the day or after hours as needed. We can bring in water extractors, air movers and dehumidifiers to remove all moisture.

Safety Concerns

Safety is always at the forefront of our assessment. We understand how important it is to avoid potential electrical shocks to employees, our staff, and electrical powered equipment. Depending on the amount of water and how far it has spread, we may recommend partial curtailment in some cases while water cleanup is underway.

SERVPRO also has Contractor Licenses:

   General: 1992104829

   Residential: 1992104829

   Commercial: 1992104829

We can provide full-service cleanup and restoration services for commercial and residential buildings for water, storm, and fire damage events. Coordination of water removal and restoration enables a return to an operational status much more quickly.

Call SERVPRO of Hockessin / Elsmere at (302) 992-0104 for 24/7 service. We proudly serve Newport, Greenville, and the surrounding areas. We're Faster To Any Size Disaster.

How Can I Get Sewer Waters Out of My Wilmington Store?

3/18/2022 (Permalink)

Pipe Leak You may not get a warning before sewer pipes backup and leak water all over your business floor. Contact SERVPRO for remediation services.

How Can I Get Sewer Waters Out of My Wilmington Store?

Sewer Backups Can Occur at Your Business Premises. SERVPRO Commercial Water Cleanup Specialists Can Help Recover Your Wilmington Business.

Why does sewer backup occur?

Sewer backups occur when there is significant pressure in the waster water mains of your Wilmington business. These can be the result of external forces and come directly from the county wastewater sewer. Alternatively, large amounts of usage or improper maintenance can contribute to a sewer backup. These emergencies can lead to raw sewage entering your premises and may force a temporary closure. SERVPRO technicians are equipped to deal with bio-hazardous substances, including raw sewage, by enacting a process that both clears away the damages as well as restores indoor air quality. In an emergency, our phone lines are available twenty-four hours a day for businesses in need.

Do I need professional cleaning for a sewer backup?

Unsanitary conditions involving sewer water and gases can be dangerous. To ensure your business premises do not pose a threat to staff or customers, you should opt for commercial water cleanup services here in Wilmington. A commercial cleaner has the necessary equipment and expertise to assess the level of harm in property and restore it using advanced equipment like self-priming trash pumps. Usually, SERVPRO commercial teams conduct thorough disinfection of the affected area as well as bring in air filtration devices (AFD) to the property to ensure that sewer gases are restored correctly.

How can I prevent sewer backup?

  • Install a pressure dump in the sewer pipes of your building to avoid costly high-pressure damages
  • Conduct regular professional maintenance of your plumbing to avoid pressure points or loose jointing
  • Identify and isolate potential problem points early to avoid costs further down the line

If your business is facing temporary closure from sewer backup, contact SERVPRO of Hockessin / Elsmere at (302) 992-0104 now.

Why are Drying Goals Important During Wilmington Flood Damage?

2/2/2022 (Permalink)

stacked drying equipment at plant Commercial flooding has met its match with SERVPRO's skilled technicians and vast inventory of drying devices. We can help in Wilmington.

Scoping, Planning and Execution Are Cornerstones of Wilmington Stormwater Mitigation

After a storm or floodwater enters a Wilmington commercial property, it is common knowledge that cleanup needs to happen quickly. However, the burning question most clients want to know is if the business can remain open or how long it needs to stay closed during the mitigation service. Often the answer to the question is in the drying phase.

Commercial flood damage in a Wilmington property usually needs some type of water extraction service. The technicians spend extra time on this step because the more moisture pulled up from floors and behind walls, the less time it takes to dry the structure. This is welcome news to most business owners because in some cases when the floodwater is limited to a small area, it allows the property to remain open. SERVPRO technicians can put up borders and safety tape to ensure foot traffic stays out of the worksite so normal day-to-day operations can continue and the company experiences no downtime from the water damage.

Monitoring Drying

SERVPRO techs inspect the structure's exterior and determine how well the outside conditions are kept out of the building. In a poorly insulated building, humid air entering from the outside may affect the drying process. The techs put up containment to keep the outside atmosphere from affecting the restoration service when needed. The technicians take air readings using moisture meters and probes to measure the floor water vapor content. The technicians can:

  • Use these readings to determine the timeline for drying
  • Adjust as needed by adding drying equipment to stay on track
  • Take readings in undamaged areas to assess the goal/baseline

Our business is to keep our clients in business. We work hard to preserve inventory, products, and capital equipment following a storm-damaging event.

SERVPRO of Hockessin / Elsmere at (302) 992-0104 serves the local Wilmington area with all kinds of professional water and commercial flood damage cleanup. The trained, certified technicians are ready to work for property owners 24/7.

Cleaning Up Soot After a Fire in a Hockessin Office Building

10/22/2021 (Permalink)

SERVPRO trailer with a wall of equipment Commercial fire damage restoration is no easy task. SERVPRO uses the latest technology and equipment for every disaster.

Smoke remediation in Hockessin properties involves several trusted methods of soot cleanup and removal. 

Smoke and fire damage is threatening situations for area businesses and can be so bad that some offices never reopen. We understand the urgency and importance of thorough cleaning and restoration, and we are available when disaster strikes to get mitigation started. 

Fire Debris Removal and Inspection

No fire damage restoration in Hockessin offices or commercial structures can occur without effectively overcoming pressing concerns like fire debris. Heaps of charred remnants amplify odors and soot damage, so we provide a thorough inspection to earmark where cleaning and restoration are needed most, as well as:

Surface Cleaning for Building Materials

Surface cleaning of specific building materials and structural elements is a vital process, as this is where much of the soot and smoke deposits are present. High heat fires force soot against vertical surfaces, which must be cleaned using a combination of dry cleaning strategies with chem sponges and wet cleaning options using alkaline cleaners and solvents. 

Content and Furniture Cleaning 

As fire damage spreads through the structure, more and more of the contents, furniture, and electronics can become impacted by these migrating conditions. Soot under pressure can force its way into cracks and crevices, making focused cleaning and restoration vital for the things that matter most in the building. We can even provide off-site cleaning for concentrated attention. 

Fire damages are among the most threatening emergencies that any business or office space can endure. One of the chief concerns for fire and smoke damage removal is addressing soot deposits throughout the facility. Our SERVPRO of Hockessin / Elsmere team can provide efficient surface cleaning and aggressive restoration tactics to make fire losses "Like it never even happened." Call today at (302) 992-0104.

When Is Flooring Replacement Necessary After Water Damage in Wilmington Businesses?

10/5/2021 (Permalink)

Water damage in office space When water damage affects your commercial building, SERVPRO techs are ready to help at a moment's notice. Call now.

While demolition is avoided when possible, our SERVPRO team can help with the repairs Wilmington properties need. 

The necessary actions to restore and recover a damaged shop or restaurant after a water loss is not the same from one site to the next. Mitigation is not always effective enough to entirely prevent needs like tear-out and repairs. With a general contractor license, we will provide build-back needs as well as mitigation strategies for your business.

Extraction and Drying Measures 

Before water damage repair in Wilmington shops can begin, extraction and drying must get underway. Preventing absorption and subsequent material deterioration is critical in the mitigation process. We arrive with several tools to help manage surface water and dry, exposed elements when possible. Standing water concerns can especially impact flooring.

Controlled Demolition and Assessment

When professionals determine that flooring materials are too severely damaged to preserve, the solution is controlled demolition. Removing affected planks and the carpet layer of various flooring styles provides access to underlying materials in layers beneath that might also require drying and restoration treatment. Fast demolition can protect:

  • Underlayment
  • Padding
  • Subflooring

Reinstalling Flooring Materials in the Building

With the underlying materials exposed or discarded if substantial damages occur, our professionals can call upon our general contractor license to provide construction services. We carefully match newly installed pieces to undisturbed portions of the floor for a seamless look “Like it never even happened.”

Because flooring can be so heavily damaged by pooling water, repairs and reconstruction are sometimes inevitable. Our SERVPRO of Hockessin / Elsmere team can help with fast mitigation and restoration services to clean and dry exposed structural elements as quickly as possible. You can reach our team 24/7 by calling (302) 992-0104.

Hockessin Businesses Deserve Reliable Water Damage Restoration

8/14/2021 (Permalink)

SERVPRO logo Commercial water damage restoration is a job for SERVPRO. We will be on-site within 4 hours of the initial call.

If Your Hockessin Bakery/Eatery Has Water Damage, SERVPRO is Available for Prompt Restoration!

Burst pipes overnight or water overflowing from a sink basin in your commercial kitchen creates obvious trouble. Ensuring that your Hockessin dining establishment does not miss a beat is something we are poised to handle here at SERVPRO. Water damage remediation has to start fast, which means skipping DIY methods and having skilled technicians take care of it. Our crew here can initiate water removal services within hours of your call to help you eliminate downtime and losses. We’re Faster to Any Size Disaster!

Operating at total capacity and serving customers is what makes your business thrive. Calling in help when you have standing water to clean up will get you the commercial water damage restoration in Hockessin you need. Of course, moisture levels and indoor air quality (IAQ) are two significant elements for any emergency services water damage call that we get. Some measures SERVPRO technicians may take during your project include:

  • Standing water extraction with the help of truck-mounted extractors and submersible pumps.
  • High-capacity fans and centrifugal air movers that allow us to improve and control air circulation
  • Industrial grade humidifiers that work to remove moisture from the environment to help us return relative humidity (RH) to normal levels
  • Moisture detection using meters, sensors, and other tools
  • Controlled demolition, as needed, to remove and replace unsalvageable materials – Commercial Contractor License #: 1992104829

In some instances, the SERVPRO crew may put containment barriers in place as we work to help keep moisture and contamination from traveling into unaffected areas of your business. We also wear foot coverings and PPE throughout the project.

When water damage restoration is required at your place of business, SERVPRO of Hockessin/Elsmere is available 24/7 to get to work. Call us at (302) 992-0104, and we will send out our Green Fleet as soon as possible.

Does SERVPRO Manage Fire Damage Restoration for Clients in Wilmington?

6/18/2021 (Permalink)

SERVPRO vehicle and equipment outside job site. SERVPRO has your commercial building covered from start to finish when it comes to fire damage. Fire damage restoration is a specialty of ours.

SERVPRO Provides Fire and Smoke Damage Restoration and Cleanup to Wilmington Clients

There are a lot of issues to deal with after a fire in your home in Wilmington. Major fires may require a total rebuild, but thankfully most fires damage a room in a house before it is extinguished. Even a small fire will also distribute smoke and odors throughout the entire home, requiring complete smoke damage restoration and cleanup.

Regardless of the size and type of fire you experience, SERVPRO provides complete fire damage restoration in Wilmington. Our objective is to offer restoration services, so your home is returned to its original state, “Like it never even happened.” In addition to removing and restoring items damaged by the fire and removing smoke odors, we also hold contractor licenses for residential and commercial services.

SERVPRO can utilize Our General Contractor License #1992104829 to offer a seamless fire damaging restoration project from the initial inspection to the final build back and walkthrough. We can provide plumbing, electrical, and construction repairs. This dispenses with the need for our clients to manage a variety of contractors, estimates, and schedules. We offer this premium service that includes assisting with your insurance claims paperwork and coordination with the adjuster to maintain the budget and timeline to completion. 

Our services include: 

  • Water & Fire Damage Restorations
  • Smoke Damage and Odor Removal
  • Complete House Fire Clean Up

Call SERVPRO of Hockessin / Elsmere for fire damage restoration in Wilmington and surrounding areas. We can help 24/7. Call (302) 992-0104.

Local Wilmington Commercial Flood Damage Clean Up Services

4/9/2021 (Permalink)

water damage office and carpet Water damage restoration is no easy task. SERVPRO has you covered from beggning to end on your commercial building restoration.

SERVPRO Can Clean Up the Flood Damage in Your Wilmington Movie Theatre Lobby 

Wilmington is the largest city in Delaware, as well as the most populous city in the state. As of 2019, the city was estimated to have 70166 people and is considered a part of the Delaware Valley metropolitan area, which has several cities included and a population of seven million. The city was initially settled by Swedish explorers and was the first Swedish settlement in the United States. 

Wilmington Trivia: 

As Wilmington was settled during the early 1640s, it has a complicated history. The area was passed through many hands throughout history, which gives it a diverse background of different cultural influences. Some facts about the city's settlement include: 

  • the Wilmington area was originally settled by the Lenape people
  • The Swedish purchased the territory in the early 1640s
  • the Dutch took the city from the Swedish in the early 1650s
  • the British, after a series of wars with the Dutch, managed to win control over the area after 1654 and kept a stable hold of it until the American War of Independence 

Wilmington Attractions: 

Wth a city with such a rich history has many historical locations to see and explore. Many locals would suggest the following places to tour: 

  • Old New Castle: this colonial town is one of the best-preserved in the US. If you enjoy colonial architecture and history, Old New Castle is an ideal place to see. 
  • The Read House: this 20-room mansion was originally built between 1801-1803 for George Read II. It is a Federalist-styled home and has been preserved to show what life was like for the lawyer, his family, and his servants. 
  • The Longwood Gardens: these botanical gardens are loved throughout Delaware and by the entire US, and they have a unique history attached to them. Originally, the land was going to be sold for timber, but Pierre du Pont purchased it instead, which led to the formation of the gardens. 

If historical buildings and venues are not something you find interest in, Wilmington also has fantastic restaurants, scenery, and shopping areas. 

SERVPRO Can Provide Your Movie Theater With Flood Damage Restoration! 

Finding out that your movie theater requires local Wilmington flood restoration services can make anyone feel unsure of the following actions they should take. As the owner, you may find yourself worried about the thematic and custom-made carpets. The concession stand is a must, but what happens when it, and all of the equipment inside to make snacks, is surrounded by water? Not to mention, most movie theaters also have arcades somewhere inside. 

As the owner, you have a right to feel troubled about flood damage. However, there are experts nearby who can help. Here at SERVPRO, we can provide the following swift water damage services to your business: 

  • emergency services water damage
  • water damage remediation
  • flood restoration

For the sake of an example, let's say the flooding was caused by a leaking roof. Our SERVPRO techs are available 24/7 for you and can promptly travel to your location. Do you already have a SERVPRO Emergency READY Plan? Even better. Our technicians can use our advanced technology to tackle the problem and get your business up and running again fast. When you need help, call us immediately. SERVPRO can handle: 

  • Water Clean Up
  • Leaking Roof from Storms
  • Ceiling Repairs from Water Damages
  • Water Removal Services

When your business needs flood damage restoration, call now. Reach SERVPRO of Hockessin / Elsmere by dialing (302) 992-0104. We're ready to help you! 

Local Restoration Service Helps Wilmington Businesses Mount the Right Response after a Fire Loss

12/2/2020 (Permalink)

flame wrapped SERVPRO truck Our SERVPRO Flame-Wrapped Vehicle Arrives with our skilled crew to mitigate commercial fire damage in the Wilmington area--real fast!

SERVPRO Provides Specialized Services to Match the Loss after Large or Small Fires in Wilmington 

Wilmington is a city with a rich history stretching as far back as the 1600s when a Swedish Warship, Kalmar Nyckel, landed on a natural wharf on the Christina River. At the time, the river was known as Minquas Kill. The location where Wilmington stands today was known as Fort Christina and was the center of the New Sweden colony established by the settlers. The purpose of the colony was to produce furs and Tobacco to avoid reliance on English and French merchants.

Wilmington's Swedish origins have had a significant impact on the American way of life, even beyond the former colony's confines. For instance, the log cabin type of house was an idea from Sweden, which later became a popular style for first homes in the frontier areas.  In later years, log cabins are great for vacation homes or other luxurious purposes. The New Sweden colony also brought some of the earliest Lutheran believers to America.

The city has advanced in many ways since its establishment in 1832. For instance, the Du Pont Company, which is an industry leader in the production of chemical and healthcare products all over the world, started in the area when one of the sons of Pierre Samuel du Pont, an immigrant from France, set up a gunpowder mill on the banks of Brandywine Creek. The Du Pont Company later diversified to other sectors.  Apart from being a big company within the city, Du Pont is also famous for developing unique compounds such as Teflon, Nylon, and Kevlar, which have widespread uses. The city is also renowned as the Corporate Capital of the World because over half of fortune 500 companies have operations here.

A Diverse Dining Culture

Away from scientific developments and corporate business, there is a lighter side to Wilmington, especially when you consider its diverse culinary scene. For instance, there are several raw bar and crab shacks in the city. Specialty restaurants that serve foods from different regions have also thrived in the area. Some of the unique cuisine you might enjoy in those establishments include scrapple, which is made from pork, spices, and buckwheat flour or cider doughnuts, among others. Some of the facilities people can explore to enjoy the unique cuisine include:

  • Banks' Seafood Kitchen and Raw Bar, located on the south Market Street, serves an assortment of fresh seafood. Most visitors rate it highly for serving tasty crab soup, crab cakes, and crabs.
  • Mikimotos, located on Washington Street, specializes in Pan Asian dishes. Visitors rate it highly for its quality Sushi. Another unique offering is the "Hairy Mexican," which is made from fried shrimp and rice. It also has crabmeat wrapped around it then dipped in eel sauce.
  • La Fia Bistro, located on North Market Street, takes a different approach by having an ever-changing menu. They also use locally sourced materials to prepare their dishes.
  • The Melting Pot located on Concord Pike Street offers heated pots of chocolate, cheese, or broth for dipping. It is popular with people because of the wide variety of foods available and the friendly atmosphere, allowing diners personal space to enjoy their meals.

Historic Sites in Wilmington

The long development journey of the city has left many fascinating buildings and other constructions that tell the stories of the city from different eras. They are also great places to spend time while exploring the area. The most notable ones include:

  • The Old Swedes Historic Site boasts of being the oldest standing church whose structure or foundation has never been altered. The construction is unique, starting with rock walls followed by brick additions. It also features hardwood pews and exquisite stained glass windows. The church hosts the Swedish tradition of Lucia once a year, which is celebrated in a candlelit ceremony.
  • Rodney Square is an outdoor area where people sit and enjoy the outdoors. It features the statue of Caesar Rodney, the great American revolutionary. He famously rode 70 miles through a storm on the night of July 1, 1776, to break a voting deadlock that allowed Delaware to join 11 other states in favor of the resolution of independence.
  • The Rockford Tower, which was constructed during the industrial revolution, provides a unique glimpse into the past. For instance, on its side, there is a sundial. The area surrounding the tower is great for hiking, skating, bicycling, or jogging since there are a beautiful park and surrounding hills dotted with caves and huge boulders.

How Does SERVPRO Help Wilmington Business Owners Tackle Fire Damage?

Disasters such as fire can interrupt business activities or reduce a vital structure to ruins in a few hours. Wilmington business operators need viable solutions that can help salvage their operations in the aftermath of fire incidents. SERVPRO provides different services, including cleaning and safeguarding the premises, thus helping the business overcome the effects of large or small fires.

The combustion processes produce various types of residues, which are broadly classified as soot and ash. The residues settle on all surfaces, thus affecting structural materials and contents. It is possible to save some of the items by cleaning them. SERVPRO helps by using regular cleaning or specialized approaches such as ultrasonic cleaning to restore the items affected by fire residues.

Fires may also leave business premises unsecured. For instance, they might create openings when windows shatter or roofs cave-in.  The openings expose the contents held within the premises to weather elements or other risks. SERVPRO technicians help secure the premises, thus saving any salvageable items from further deterioration.

  • Installing roof tarps in case there is a roof cave in to keep out rain, snow, or other weather elements
  • Boarding up walls to seal any opening created by the fire or firefighting efforts
  • Creating barriers inside the building to seal off certain areas, thus shielding items held within from moisture or airborne debris
  • Performing move-outs that relocate vulnerable items to another section of the property or an offsite storage facility.

SERVPRO of Hockessin / Elsmere is an established restoration service that helps lighten the load when Wilmington businesses are affected by fire damage. Call (302) 992-0104 to get the speedy response necessary to counter the effects of a fire loss.

Gear Up for the Holiday Season in Wilmington

11/20/2020 (Permalink)

SERVPRO trucks and equipment outside of a work location SERVPRO is looking forward to the winter in Wilmington Holiday lights show!

The Winter in Wilmington Drive-Thru Holiday Light Show Delights Visitors

The 2020 through 2021 Wilmington Light Show on the Riverfront is about to start. Guests are invited to enjoy breathtaking light displays on the waterfront along Justison Street. Because this year's show is drive-through only, guests can even enjoy festive holiday light displays during rainy weather.

Tickets are available for the following dates:

  • Between November 27 and December 6, 2020
  • December 11 through 13, 17 through 20, and 26 through 27
  • January 2 and 3, 2021

This season's show is a drive-through show that accommodates vehicles housing up to 12 people to preserve public safety. Guests book their preferred time and date in advance and are cordially invited to bring drinks and snacks to enjoy as they take in the sights along the riverfront. Admission costs are $25 and cover a 90-minute window for viewing the light show.

SERVPRO of Hockessin / Elsmere can preserve a Wilmington retail shop with stormwater extraction after a disaster. Call (302) 992-0104 to start the cleanup process.

Is it Possible to Save Paintings During Mold Remediation in an Art Studio?

10/5/2020 (Permalink)

Art studio Mold damage in your art studio? SERVPRO can make it "Like it never even happened."

Wilmington Artists Concerned About Art Materials During Mold Remediation.

Wilmington art studio owners know how much time and effort it takes to put together an art studio or gallery. It is a true labor of love and an excellent way to showcase local artists.

No studio owner wants to deal with mold remediation in their Wilmington gallery. Mold can be disastrous for art materials. However, do not despair. Mold remediation is possible in many cases, and SERVPRO is on hand to help.

When should gallery owners contact SERVPRO?

We recommend you contact us as soon as you notice signs of mold. You do not have to see fungal growth – if you notice damp patches on walls, ceilings, or artworks, let us know. Likewise, if you smell a moldy scent, call us. The sooner we arrive, the better the chance of saving your materials. We're Faster To Any Size Disaster, so do not delay. 

What does mold do to paintings and art materials?

Unfortunately, canvas and other art materials such as paper or natural brushes make excellent food for mold. The fungus is parasitic and grows by digesting organic materials. Once mold settles on art materials, it can: 

  • Cause unsightly black or green patches
  • Damage materials beyond repair
  • Spread throughout your gallery and find new places to propagate

Can paintings be restored after fungal growth?

Restoring paintings requires specialist knowledge and equipment, but it is certainly possible. The tricky part about restoring moldy paintings is that you must try to avoid using chemicals on the painted service. The type of painting makes a difference. It is tough to restore watercolors as any water-based products will cause them to run. Acrylics are a little more robust, and oil paintings are the hardiest of all.

SERVPRO of Hockessin / Elsmere can restore some mold-damaged paintings, especially if the damage is minimal. However, in some cases, you may need to contact professional art restorers, who can:

  • Choose products designed for use on the artwork, which minimize the risk of damage
  • Repaint areas of the picture
  • Restore the canvas, board, and stretchers that support the painting

Our technicians will let you know how much we can do and what results we can get to decide on your next best course of action.

Is it possible to rescue blank canvases?

Yes, depending on the extent of fungal growth. Our technicians can use careful brushing and powerful HEPA vacuums to remove mold from the canvas's surface. We can also use antimicrobial treatments and cleaning products and dry the canvas afterward.

We understand the importance of restoring canvas to its original shape and texture. We will give you an honest assessment of each piece's condition and the likelihood of a favorable outcome.

What about paint and paintbrushes?

Paint stored in properly-closed tins can last for ten years or more, and the container should keep the mold out. However, if you see mold on the paint's surface or the paint smells musty, discard and replace it. 

We can treat paintbrushes with a combination of scrubbing and brushing the handles, and using detergent and antimicrobial agents to clean the bristles. We can also tackle other wooden objects such as: 

  • Canvas stretchers
  • Backing boards
  • Frames

Can SERVPRO clean the gallery space too?

Yes. When our team arrives at your studio, they will assess the space and contents and draw up a plan of action. The assessment includes testing for moisture and humidity, so we know what we are working with.

We will set up containment around the affected area to contain the mold and prevent spores from breaking off and traveling throughout your studio. We use scrubbing, HEPA vacuuming, dry and wet wiping, and sometimes baking soda blasting to clean walls, floors, ceilings, and crawl spaces. We also place air movers and dehumidifiers to dry your gallery and make it less habitable for mold. 

We deodorize everything before we leave to get rid of lingering mold smells. We can use air scrubbers and carbon filters, and we can also wet fog nooks and crannies and place odor-eating pellets around the building.

Will the mold come back?

Because mold is naturally-occurring, we cannot guarantee it will not return. However, you can take some steps to protect your art studio by keeping it dry and free of water leaks and drips. Consider investing in some dehumidifiers – choose a model that displays the humidity level as it dries. Keep your gallery building in good condition, and do not overlook leaks or wet patches.

If the mold does come back, do not attempt to clean it yourself, as this can make it worse. Let us know, and we will assist you.

For help saving your art studio from mold, call SERVPRO of Hockessin / Elsmere at (302) 992-0104.

A Burst Pipe in My Wilmington Factory Left Me Dealing With Water Damage. How Do I Restore it?

8/26/2020 (Permalink)

A sky view of a factory warehouse. When it comes to your livelihood and what keeps your business up and running, add SERVPRO to the list we are ready to keep you in business.

Contact SERVPRO Technicians in Wilmington to Perform Commercial Water Damage Restoration in Your Factory.

It can be a significant setback to have your Wilmington factory shut down because of a water intrusion incident. A non-operational factory cannot make a profit, and even several hours of deal can cost you thousands of dollars. SERVPRO technicians can help you reduce losses and get you back to business quickly.

How do you begin water restoration?

We can begin the process of commercial water damage restoration in your Wilmington factory by inspecting the affected area thoroughly. We have advanced equipment that helps us to check the moisture levels on surfaces. Since water can travel into confined places such as wall cavities, and locker rooms, we can use a thermal imaging camera during the inspection. The device helps us to pinpoint areas where we should concentrate on during the drying process. 

What can I do to ensure safety?

Water loss incidents in factories are severe problems for the individual business, emergency services, its staff, and the wider community. The safety of people in the factory is a priority. You can do the following to ensure safety during the water damage mitigation and restoration process.

  • Securing any hazardous or toxic materials
  • Shutting down machinery safely
  • Switching off electric and gas supplies
  • Offering safe access for emergency services

If the water intrusion has caught you unaware, it is essential to notify emergency services about any hazards present in your factory, especially if the rising waters mean that they could become general hazards.

How can you remove the water and moisture?

A majority of factories have an open layout, meaning that water can spread to a wide area of the shop floor quickly. Our team can use industrial-strength pumps to extract the water. Fast water removal can prevent the corrosion of metallic items and damage to the merchandise in your factory. We can also use drying equipment like centrifugal air movers and refrigerant dehumidifiers to restore the contents and structure of the facility to pre-water damage dryness. Our SERVPRO team also provides specialist drying services for delicate equipment and materials.

Once we complete the drying process, we can perform structural and cosmetic repairs. We can help you save money and time handling both the water damage restoration and rebuilding process. Our general contractor's license number is 1992104829.

If a water loss incident has happened in your factory, call SERVPRO of Hockessin / Elsmere at (302) 992-0104 for quick restoration. We’re Faster To Any Size Disaster.

My Auto Body Shop is Flooded, Now What?

5/26/2020 (Permalink)

SERVPRO technician standing in front of restoration equipment This is one of our team members ready to meet your water damage restoration needs.

Calling SERVPRO for Commercial Water Damage Helps You Get Your Wilmington Shop Back to Pre-Loss Condition 

If heavy rains and road flooding leave a fair amount of water in your body shop, prompt action needs taking to limit the loss. You may have parts stored from floor to ceiling and other essential business components that you must salvage. Our staff at SERVPRO has the resources and technology to ensure you have the rapid response necessary to get back up and running quickly. 

What Actions Must Be Taken to Clean the Flooding? 

We are the experts you want on your side when you have commercial water damage in Wilmington. Our crews are ready to go 24 hours a day, 7 days a week, for emergency water cleanup so that we can make the inside of your business "Like it never even happened." We know how essential it is to limit business interruption while also cutting back on the potential for secondary damage. 

Once our crew comes in to assess the flood zone, measures taken might include: 

  • Standing water removal with professional-grade extractors and truck-mounted pumps. We also take the time to check for moisture hidden under shelving, behind walls, and within cabinets with our moisture detection tools.
  • We strategically place a set number of air movers and industrial-strength dehumidifiers to absorb moisture from the building's air.
  • Any files or paperwork in the loss zone get inspected by our team, including any damaged packages or boxes from parts and other auto body essentials. Each item gets thoroughly logged to have a detailed inventory for your records and your insurance claim. 

We understand that commercial water damage can be a massive blow to any business, but our team at SERVPRO of Hockessin/Elsmere shines. Call (302) 992-0104, and we deploy a crew to your location as soon as possible. 

More about Wilmington.

Commercial Water Cleanup In Wilmington

2/10/2020 (Permalink)

water damaged flooring Contact SERVPRO of Hockessin / Elsmere at (302) 992-0104 now.

Restoring Washrooms during Busy Service with our Commercial Water Cleanup Team In Wilmington

A thriving public service industry can be serving drinks and food throughout the day to hundreds of customers. Your washrooms can be in constant use during a busy service, which can make it tough for staff to conduct regular checks. Faucets that are left on can result in minor flooding, which can be exacerbated by regular footfall, bringing dirt and grime into the area. Sewer blockages can result in the presence of urine or sewage, presenting a health and safety concern for the property manager.

Sometimes water cleanup in your Wilmington business can go beyond the scope of your regular staff or janitorial team. As a business owner, you need a quick response that allows you to continue focusing on your clientele. SERVPRO commercial restoration teams are available twenty-four hours a day should you need professional cleaning services during or out-of-hours.

Our SERVPRO crew chiefs can keep in contact with you throughout the restoration while placing physical barriers or signage to warn customers. In the case of temporary closure, you can trust us to mobilize both the expertise and equipment quickly, keeping the loss of revenues to a minimum. Our process uses industrial cleaning products as well as equipment such as powerful water extractors to ensure that the service is efficient with a minimum inconvenience to the customer.

Restoring a public service industry washroom requires chemical agents that can be effective at controlling both stains and odor since quick services are essential. SERVPRO uses a neutral PH urine odor and stain remover, which uses a combination of natural enzymes with bacteria and is unlikely to cause staining to paintwork, porcelain, or floors. This product is effective on urines, vomit, feces, spilled foods, and many other natural stains. Using a spray washer, SERVPRO can apply it to the problem area as well as carpet fibers or fabrics in the immediate vicinity, bringing damages back under control and letting your business get back to normal.

Restore your business with a minimum loss of revenue. Contact SERVPRO of Hockessin / Elsmere at (302) 992-0104 now.

For more about Wilmington click here.

Why Calling SERVPRO is the Best Decision for Dealing With Mold Damage Situations in Wilmington

12/15/2019 (Permalink)

mold damages bathroom Regardless whether a mold infestation happens in a home or a business, calling team SERVPRO for remediation is the right decision.

Successful Commercial Mold Damage Remediation in Wilmington 

No one wants to deal with mold growth in Wilmington. The stakes increase for business owners doing their best to cope with the challenge of microbial infestation in areas where the public visit or employees work. High on the list of concerns are health and safety regulations that evaluate problems like mold growth and abatement efforts when operating licenses are renewed, and premises monitored.

A local business had mold damage on their Wilmington campus, infesting the walls in a restroom. Bathrooms and other areas laced with plumbing lines and higher than average humidity levels are prone to mold growth. Proper mold remediation protocols must be followed in any space. In rooms where the potential for water spills, leaks, and increased relative humidity is elevated, repair of leaks and strict adherence to spill cleanup and water vapor removal via exhaust fans or dehumidifiers is critical. Minimizing moisture is the only sure way to limit mold growth. 

The business owner believed the mold growth had been addressed appropriately in the bathroom. Relief turned to dismay when evidence of mold resurfaced. If mold remediation does not follow the Environmental Protection Agency (EPA) procedures developed for schools and commercial spaces, the resurgence of mold damage is probable. Improperly corrected mold damage was the reason the business reached out to SERVPRO.

Conventional cleaning methods are not up to the task of clearing mold away. The diluted detergents, solvents, and soaps employed by housekeeping crews or inadequately trained mold technicians often contribute to the problem by adding water that fuels mold growth. Painting over the stains does not solve the problem. Mold continues to grow under paint.

As seen in the picture, a layer of paint covered the previous mold growth near the baseboard but did not prevent a rebound. Signs of the return of mold damage are apparent, including bubbling, discoloring, and peeling of the paint. As soon as the business noted the unsatisfactory results, SERVPRO received the call. 

We sent an experienced mold remediation project manager to evaluate the situation. Using moisture meters, crews sketched out the perimeters of the mold colony. Our crew followed the multi-step process mandated by the EPA:

  • Containment of the Affected Area
  • Removal of Mold Organisms and Mold-Infested Building Materials
  • Scrupulous Cleanup of Debris 
  • Bagging of Mold and Debris and Lawful Disposal
  • Disinfection with EPA-Registered Products

Our construction division took over the task of repairing and rebuilding areas of the wall damaged by the mold and remediation actions. Holding both a general and a commercial contractor’s license allowed us to manage mold remediation and material restoration from start to finish. Clean inspection reports and the pride of providing clean restroom space to employees, customers, and the public is why SERVPRO ranks near the top of mold remediation service companies in the area.

Business owners need just one consultation to put SERVPRO of Hockessin / Elsmere on their list of reliable mold remediation contractors. Call us at (302) 992-0104 with any questions, and we would be happy to drop by for an assessment.

Contractor Licenses:

General: 1992104829

Residential: 1992104829

Commercial: 1992104829

Click here for more information about Wimlington.

Call Us For Professional Flood Recovery in Your Wilmington Bakery

10/5/2019 (Permalink)

Freshly baked cakes and pastries in a row at food market Flood damage in your Wilmington bakery can be as costly as other disasters like fires and mold.

Lowering Expenses of Flood Recovery in Your Wilmington Bakery

As much as you might like to close your eyes and have flood and water loss damage disappear after a disaster, your Wilmington bakery is not going to clean and restore itself. Most business owners can see the merit in hiring out for professional recovery teams like our SERVPRO technicians, but still, want to limit the out-of-pocket expense or even the size of a damage claim with their insurance if possible. There are some ways that both our team and you can work towards lowering costs and restoration times after an emergency.

Flood damage in your Wilmington bakery can be as costly as other disasters like fires and mold. All of these situations have the severity level to shut your doors for the time recovery takes to complete. Our professionals can understand that without the skilled hands and techniques of experts in the field, many businesses might never open their doors again after a flood. We take our position seriously to bring your bakery back to its original condition.

Business owners addressing flood loss should first look to protect any electronics and expensive equipment that they have in the kitchen area of the eatery. While our SERVPRO team can often move these items to a safe location upon our arrival, doing this even before our team gets, there can better protect these items from the damage they could experience. Many bakeries invest heavily in premier ovens, mixers, and other kitchen appliances, and these items could become ruined without getting moved from the affected areas of your building.

One of the notable ways that our team works to reduce your costs and help to protect your business is through our fast response 24 hours a day. Flooding can occur at any time, so we keep trailers stocked at our facility with the cutting-edge extractors and drying tools that can make short work of standing water. We know that you have orders to fill and customers that depend on your doors being open, so we prioritize getting your business running as quickly as we can.

We understand how crippling flood loss can be for your bakery, but our SERVPRO of Hockessin / Elsmere team can help. We have the experience and 24/7 response to make it “Like it never even happened.” for less than you might expect. Give us a call today at (302) 992-0104.

For more about Wilmington click here.

We Act Fast When We Arrive In Hockessin After A Flood

8/22/2019 (Permalink)

Generator and Commercial Desiccant Dehumidifier in Use We are available 24/7 to offer our equipment, expertise and experience when you are facing flood damage.

Heavy Rain Causes Flash Flood Damage to Hockessin Apartments

Extreme weather patterns expose multi-family residential complexes in Hockessin to flooding risks. Even just a few inches of water collecting on pavement acts like a river, delivering overland floodwaters into the main floor and lower levels of an adjacent townhouse development. If heavy rains saturate the ground around the building, those rushing waters join with seepage. As owner or manager of the residential complex, you have multiple tenants depending on you. We can help.

Flood Water Needs Containment

The water causing flood damage in Hockessin apartments is considered Category 3, the most contaminated. Flowing over pavement, gravel, dirt, and grass, it picks up many landscaping and road maintenance chemicals. Organic debris joins in the mix, which can also contain sewage if the storm drains are overwhelmed. As we plan for flood water removal safety, regulations require we collect and contain the fluids for disposal as hazardous waste.

Powerful Professional Pumps and Extractors

When the SERVPRO team arrives, a quick assessment leads to the immediate implementation of a flood damage remediation plan. Our trucks stock multiple pumps and water extractors, put to work to remove as much liquid water as possible. We use thermal imaging technology to locate any hidden water. If necessary, controlled demolition techniques like flood cuts or weep holes release the water for containment. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) training mastered by our managers and technicians stresses accurate moisture measurement as the baseline for structural drying. With all visible water captured and on its way to appropriate disposal sites, we develop drying goals.

Monitored Drying Prevents Secondary Damage

We compare the moisture levels of water-damaged structures with those of similar building materials in unaffected areas of the townhome development. SERVPRO Applied Structural Drying (ASD) technicians use the two sets of data when laying out a perimeter of heated air movers to accelerate evaporation. Excess moisture must exit the wet structure for capture and disposal by our evaporative or desiccant dehumidifiers. Over-drying is not appropriate, so we keep a close eye on periodic moisture meter samplings.

SERVPRO of Hockessin / Elsmere has the equipment and highly-skilled work team you can depend on to return your residential complex to pre-flood condition. Call us at (302) 992-0104 when rain showers turn into tributaries that flood your real estate investment.

See more about Hockessin.

IICRC Standards

4/25/2019 (Permalink)

IICRC Certified

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is an organization that sets standards that SERVPRO of Hockessin / Elsmere follows. The S550 Standard is for Professional Water Damage Restoration of Commercial Structures. It is a procedural standard for performing water damage in the commercial, industrial, institutional, and complex residential structures. This standard includes building and material science, drying complex materials and systems, safety and health, documentation, logistics, inspections, restoration procedures, HVAC and equipment. SERVPRO follows the universal standards and best practices in our expertise in water damage restoration. It is impractical to use blanket rules in every water damage situation because every water damage has unique circumstances. Our company follows these guidelines and procedures and our staff is trained and certified. We reference their standards and strive to be up to date with the latest standards so we are able to implement them.

Closing Job Files Quickly

3/29/2019 (Permalink)

Drying Documentation

When a job file is created at SERVPRO of Hockessin / Elsmere, we contact the customer immediately. We also take the opportunity to have quick, prompt service so the customer can depend on a reduced number of pending files with their insurance company. Our technicians work effectively and cohesively with customers’ insurance providers in the filing of claims. It is fact that files that are closed faster usually have lower claim costs associated. When a file is open for lengthy periods of time, the opportunity for more problems and expenses can rise. SERVPRO completes and closes job files properly so that our customers can regain control of their lives as quickly as possible.

We close our files quickly by mitigating and restoring the property in a timely manner. Not only does this get the restoration process started, but his also can help prevent secondary damages. SERVPRO of Hockessin / Elsmere is reputable for our job file execution.

Commercial Services

1/4/2019 (Permalink)

Graffiti Clean Up on Commercial Building

Commercial cleaning and restoration services is something that SERVPRO of Hockessin / Elsmere excels at. SERVPRO is a leader in the industry. We are available 24 /7 /365. SERVPRO responds quickly to your business’ fire, water and mold damage emergencies.

Here are some commercial services we provide:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm Damage
  • Commercial Duct Cleaning
  • Commercial Bio-hazard Clean Up
  • Commercial Sewage
  • Commercial Post Construction Clean Up
  • Commercial Carpet & Upholstery
  • Commercial Vandalism

Our trained and certified technicians use specialized equipment and technology to effectively get the job done right. When the need arises for professional cleaning and or emergency restoration services, SERVPRO of Hockessin / Elsmere is her for you to make it “Like it never even happened.”

Commercial Properties

12/6/2018 (Permalink)

Crew Waiting On Approval

Commercial Properties can sustain considerable amounts of water damage through a weekend. If is often times a business will close on a Friday and no one will enter or check the property over a weekend or the extended weekend. When Monday evening came for this business owner he did not know how it happened. In this scenario, a toilet was flushed at the end of the day, on the previous Friday, and the back of the tank never quit running. This meant the water kept coming and flowing into the bathroom, through the bathroom into the hallways and into the offices. This is a picture of our crew waiting approval from the crew chief on the scope of the work. The SERVPRO of Hockessin / Elsmere team is ready to go and just waiting on the sign off.

Keeping a video of your Business

11/6/2018 (Permalink)

Having an insurance loss in a commercial business can be overwhelming. Having helped businesses experience such tragedies through the many years has taught me quite a few things. I believe if you were to take a video of your property, inside and out, at least once a year, before an event were to occur, it would be extremely helpful for you and your insurance company. The video can be kept and stored in a safe place. Perhaps consider a copy offsite and having a copy of it in two different places at the business. Make copies of important documents such as deeds and important papers. Keep a copy off site as well. SERVPRO of Hockessin / Elsmere cares about your business and we are here to help.

Preparing for Emergency's

10/5/2018 (Permalink)

Being Prepared

Preparing in advance for the unexpected is something SERVPRO of Hockessin/Elsmere stands by and encourages property owners all across the Hockessin and Elsmere area. We encourage property owners to prepare for the unexpected by starting their Emergency Preparedness Plan and keeping it up to date as your business and properties grow and change over time.  Sometimes this can be cumbersome and overwhelming but it really is just setting some time aside to make this happen.  A little bit of being prepared comes such a long way if an event ever occurs. 

SERVPRO's Emergency Ready Profile covers all time-critical information your properties will need available to all your employees. Our Emergency Ready Profile covers:

  • Location of Shut-Off Valves
  • Fire Suppression System Controls
  • Emergency Contact Numbers
  • Service Contact Numbers
  • Building History
  • Building Layout
  • Local Police Department, Fire Department, and Hospital

SERVPRO offers Emergency Ready Profiles (ERP) for free as a tool for commercial properties to help minimize damage and recover quickly from emergencies.

Dealing With Biohazard & Vandalism

4/25/2018 (Permalink)

Fire & Water Damage may be what you think of when you hear the name SERVPRO, but bio-hazard, vandalism, and crime scene cleanups are also services of ours. Our bio-hazard services cover a variety of cleanings. Blood-borne Pathogens, Methamphetamine Labs, Crime Scene Residues, Arson and Vandalism, and Sewage Backups. 

Vandalism is sometimes handled by property owners before SERVPRO is called out to the scene. Here are some Do's and Don'ts for handling vandalism damages. 


  • Hose or wash residues from the building exterior as soon as possible
  • Carefully vacuum glass particles from carpet and upholstery
  • Save containers revealing the ingredients of products used in the vandalism
  • Record all damage and photograph when possible


  • Attempt to remove ink, paint or cosmetic stains
  • Operate damaged appliances
  • Discard broken or damaged pieces from porcelain, furniture or other contents that may be used for repair

Completing The Job File

3/29/2018 (Permalink)

Files that are closed faster usually have lower claim costs. When a file is open for a lengthy period of time, the opportunity for more problems and expenses can rise. SERVPRO completes and closes job files so that out customers can regain control of their lives as quickly as possible.

With our quick service, customers can depend on a reduced number of pending files with their insurance agents. Our technicians work effectively and cohesively with customers' insurance providers in the filing of claims. 

We close our files quickly by mitigating and restoring the property in a timely manner. Not only does this get the restoration process started, but this also prevents extensive or secondary damage. SERVPRO is reputable for our execution in job filing and fast restoration process.

After a Storm

1/4/2018 (Permalink)

SERVPRO on the scene after a large storm.

  • Make contact with family and friends in the affected area and let those that you know outside of the affected area that you are safe.
  • Return home only when authorities indicate it is safe. Attempting to re-enter the area can be dangerous and it is important to wait until the area has been cleared as safe by officials.
  • Avoid areas with debris and downed power lines.
  • Avoid flood waters, whether on foot or in vehicle. Just 6 inches of moving water can knock a person down, and one foot of fast-moving water can sweep your vehicle away.
  • Take note of any damage to your belongings or to your property 
  • Photograph any damage to your belongings/property for insurance purposes
  • Tarp or board up damaged roofs and windows to prevent further damage. Your insurance may not cover additional damage that occurs after the storm has passed.

Getting Ready for the School Year

12/7/2017 (Permalink)

SERVPRO team in the schools

SERVPRO was able to help three schools get ready for the school year after a major storm all at once.  Schools were closed for the summer time and they wanted them back up in tip top shape so that everyone would be starting the school year in clean healthy conditions.  Some of the schools had little time and strict constraints in order to obtain the desired results!  It was quite a time crunch but our SERVPRO technicians came to the rescue and the challenge was met! These three schools opened on time and with a staff that was extremely pleased with our team. We felt a strong sense of responsibility to not only the school, but the students and administration who would be spending the school year in those buildings. 


11/7/2017 (Permalink)

We work all over the Hockessin/Elsmere area and many people know us for our bright green trucks that stick out like a sore thumb! Fire and Water restoration and Mold Mitigation is what most people think of when they see those bright green trucks drive by, but that is not all we do here at SERVPRO! We offer plenty of services to our customers that go beyond restoration. 

  • We clean up crime scenes, bio hazard, and vandalism
  • We offer odor identification and deodorization
  • Upholstery, textiles, and drape cleanings
  • Content claim inventory services are also something we provide

Our variety of services work for commercial properties as well as residential properties. So remember the next time you see one of our bright green trucks, Fire, Water, and Mold aren't all we do!

Fire at ASPCA

10/19/2017 (Permalink)

One of the affected areas after the fire.

A vicious fire broke out at the Brandywine Valley ASPCA after a car had crashed into the building and caught fire. This was a devastating fire that a not only a precious human life was lost but the lives of some animals as well. This ASPCA location is one of the largest in the Delaware area had been recently renovated. Many cats and dogs were relocated during the restoration and rebuilding of the facility. Luckily, SERVPRO of Hockessin/Elsmere was able to respond quickly and help bring the building back to life. We are proud to be a part of the Brandywine Valley ASPCA's rebuilding process and have made a point to get involved in their adoption events and make any donations we can. 

Health Fair

10/18/2017 (Permalink)

Health Fair Booth

Recently SERVPRO of Hockessin/Elsmere attended and hosted a booth at a local health fair. Jackie, one of our wonderful sales representatives was asked to host a booth by the retirement community that the Health Fair was held at. She was flattered to hear that one of our commercial clients wanted SERVPRO to be represented at the event. 

She happily attended and talked to many of the residents at the retirement community about our services and the health benefits of having clean air, carpets, and furniture for the elderly. Not only did she speak with residents of the retirement home, but many members of the Hockessin/Elsmere community. We were happy to share the importance of a healthy/clean environment as well as support one of our valued commercial clients.

Emergency Preparedness of Commercial Properties

10/16/2017 (Permalink)

Utility Room Shut Off Valves

Preparing in advance for the unexpected is something SERVPRO stands by and encourages property owners all across the Hockessin and Elsmere area. We encourage property owners to prepare for the unexpected by starting their Emergency Preparedness Plan and keeping it up to date as your business and properties grow and change over time.  

SERVPRO's Emergency Ready Profile covers all time-critical information your properties will need available to all your employees. Our Emergency Ready Profile covers:

  • Location of Shut-Off Valves
  • Fire Suppression System Controls
  • Emergency Contact Numbers
  • Service Contact Numbers
  • Building History
  • Building Layout
  • Local Police Department, Fire Department, and Hospital

SERVPRO offers Emergency Ready Profiles (ERP) for free as a tool for commercial properties to help minimize damage and recover quickly from emergencies.

SERVPRO in the Kitchen

10/16/2017 (Permalink)

Cleaned Fryers

SERVPRO's services are utilized in plenty of commercial buildings like apartment complexes, hotels, schools, churches, and retail buildings. But that is not where our services end. We often clean restaurant kitchens and ventilation systems as well!

A high volume kitchen that has grease build up and accumulated years of dirt is hazardous for both employees and customers. Especially commercial kitchens with many fryers, or smaller kitchens where employees are working in close quarters. We professionally clean many commercial kitchens in order to lower and prevent:

  • Higher Risk of Fire
  • Unpleasant Odors
  • Increased Vermin
  • Environmental Concerns
  • Plumbing Issues
  • Employee Injury
  • Customer Injury 
  • Lower Food Quality

Even with proper ventilation systems, grease builds up over time and should be addressed. Call SERVPRO of Hockessin/Elsmere today to have your commercial kitchen assessed!

Fire Extinguishers in the Work Place

10/10/2017 (Permalink)

Office Building Fire Extinguisher Location

Whether working from home or in a large commercial office building, the knowledge of how to correctly and safely use a fire extinguisher and when to use them is something everyone should have. How to operate a fire extinguisher should be displayed somewhere in the office for all employees to see. Here are a list of tips and information on when it is time to use a fire extinguisher:

  • The extinguisher should be clean and without any damage
  • An escape plan has been established and the fire is not blocking the way out of the building
  • All others in the building have been alerted
  • The local fire department has been called
  • Everyone is safe from the smoke and toxins the fire is creating
  • The fire is contained to a single object

Clean Facilities

6/1/2017 (Permalink)

Our Staff in Our Clean Work Place

Having a clean, healthy and safe environment does not take a lot of hard work.  Consistency, proper training and communication is essential in achieving great results.  Having your team come together and identify the vital areas of concern should be first addressed.  Perhaps making a list of things to do daily, monthly, quarterly and annually. Perhaps some of these tasks are divided and rotate. If everyone makes a conscious effort to perform the daily tasks assigned to his/her work area, the outcome will be cleaner and healthier.

Things like taking out the trash, properly closing down the computers, making sure all cords that are not in used unplugged. (this could mean coffee makers, space heaters, radios, fans etc.), securing the office would be examples of daily tasks. Weekly tasks could be wiping down desks and phones, running a quick vacuum of the area, organizing files better and anything else that was identified in the original list.  The same would be true for the quarterly and annual workplace tasks. Some great annual tasks would be fire extinguisher tags being checked, deep cleaning of all carpets, wall and window cleaning and the list can go on.  By communicating what the expectations are and maintaining those things will help reduce frustrations. 

The Power of Four

4/25/2017 (Permalink)

Erin, Jackie, Paul and Caitlin

These four individuals are a powerful group.  They think outside the box and came up with some great ideas. They love and take pride in what they do. Within the building industry they are coming up with new and unique ways to improve our relations.  Most recently they tolled out a new plan that has really been working for us.  The amount of Emergency Ready Plans this team has prepared are amazing.  The go into buildings and point out all the potential issues, tag specific areas with cautions and help put together a written plan on what to do if an emergency arises. They pass the message on that SERVPRO is here to help.  They give the customer a binder or thumb drive whichever the customer prefers.  We also now have a mobile app for this as well.