Recent Commercial Posts

Commercial Services

1/4/2019 (Permalink)

Commercial Commercial Services Graffiti Clean Up on Commercial Building

Commercial cleaning and restoration services is something that SERVPRO of Hockessin / Elsmere excels at. SERVPRO is a leader in the industry. We are available 24 /7 /365. SERVPRO responds quickly to your business’ fire, water and mold damage emergencies.

Here are some commercial services we provide:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm Damage
  • Commercial Duct Cleaning
  • Commercial Bio-hazard Clean Up
  • Commercial Sewage
  • Commercial Post Construction Clean Up
  • Commercial Carpet & Upholstery
  • Commercial Vandalism

Our trained and certified technicians use specialized equipment and technology to effectively get the job done right. When the need arises for professional cleaning and or emergency restoration services, SERVPRO of Hockessin / Elsmere is her for you to make it “Like it never even happened.”

Commercial Properties

12/6/2018 (Permalink)

Commercial Commercial Properties Crew Waiting On Approval

Commercial Properties can sustain considerable amounts of water damage through a weekend. If is often times a business will close on a Friday and no one will enter or check the property over a weekend or the extended weekend. When Monday evening came for this business owner he did not know how it happened. In this scenario, a toilet was flushed at the end of the day, on the previous Friday, and the back of the tank never quit running. This meant the water kept coming and flowing into the bathroom, through the bathroom into the hallways and into the offices. This is a picture of our crew waiting approval from the crew chief on the scope of the work. The SERVPRO of Hockessin / Elsmere team is ready to go and just waiting on the sign off.

Keeping a video of your Business

11/6/2018 (Permalink)

Having an insurance loss in a commercial business can be overwhelming. Having helped businesses experience such tragedies through the many years has taught me quite a few things. I believe if you were to take a video of your property, inside and out, at least once a year, before an event were to occur, it would be extremely helpful for you and your insurance company. The video can be kept and stored in a safe place. Perhaps consider a copy offsite and having a copy of it in two different places at the business. Make copies of important documents such as deeds and important papers. Keep a copy off site as well. SERVPRO of Hockessin / Elsmere cares about your business and we are here to help.

Preparing for Emergency's

10/5/2018 (Permalink)

Commercial Preparing for Emergency's Being Prepared

Preparing in advance for the unexpected is something SERVPRO of Hockessin/Elsmere stands by and encourages property owners all across the Hockessin and Elsmere area. We encourage property owners to prepare for the unexpected by starting their Emergency Preparedness Plan and keeping it up to date as your business and properties grow and change over time.  Sometimes this can be cumbersome and overwhelming but it really is just setting some time aside to make this happen.  A little bit of being prepared comes such a long way if an event ever occurs. 

SERVPRO's Emergency Ready Profile covers all time-critical information your properties will need available to all your employees. Our Emergency Ready Profile covers:

  • Location of Shut-Off Valves
  • Fire Suppression System Controls
  • Emergency Contact Numbers
  • Service Contact Numbers
  • Building History
  • Building Layout
  • Local Police Department, Fire Department, and Hospital

SERVPRO offers Emergency Ready Profiles (ERP) for free as a tool for commercial properties to help minimize damage and recover quickly from emergencies.

Dealing With Biohazard & Vandalism

4/25/2018 (Permalink)

Fire & Water Damage may be what you think of when you hear the name SERVPRO, but bio-hazard, vandalism, and crime scene cleanups are also services of ours. Our bio-hazard services cover a variety of cleanings. Blood-borne Pathogens, Methamphetamine Labs, Crime Scene Residues, Arson and Vandalism, and Sewage Backups. 

Vandalism is sometimes handled by property owners before SERVPRO is called out to the scene. Here are some Do's and Don'ts for handling vandalism damages. 

Do:

  • Hose or wash residues from the building exterior as soon as possible
  • Carefully vacuum glass particles from carpet and upholstery
  • Save containers revealing the ingredients of products used in the vandalism
  • Record all damage and photograph when possible

Dont:

  • Attempt to remove ink, paint or cosmetic stains
  • Operate damaged appliances
  • Discard broken or damaged pieces from porcelain, furniture or other contents that may be used for repair

Completing The Job File

3/29/2018 (Permalink)

Files that are closed faster usually have lower claim costs. When a file is open for a lengthy period of time, the opportunity for more problems and expenses can rise. SERVPRO completes and closes job files so that out customers can regain control of their lives as quickly as possible.

With our quick service, customers can depend on a reduced number of pending files with their insurance agents. Our technicians work effectively and cohesively with customers' insurance providers in the filing of claims. 

We close our files quickly by mitigating and restoring the property in a timely manner. Not only does this get the restoration process started, but this also prevents extensive or secondary damage. SERVPRO is reputable for our execution in job filing and fast restoration process.

After a Storm

1/4/2018 (Permalink)

Commercial After a Storm SERVPRO on the scene after a large storm.

  • Make contact with family and friends in the affected area and let those that you know outside of the affected area that you are safe.
  • Return home only when authorities indicate it is safe. Attempting to re-enter the area can be dangerous and it is important to wait until the area has been cleared as safe by officials.
  • Avoid areas with debris and downed power lines.
  • Avoid flood waters, whether on foot or in vehicle. Just 6 inches of moving water can knock a person down, and one foot of fast-moving water can sweep your vehicle away.
  • Take note of any damage to your belongings or to your property 
  • Photograph any damage to your belongings/property for insurance purposes
  • Tarp or board up damaged roofs and windows to prevent further damage. Your insurance may not cover additional damage that occurs after the storm has passed.

Getting Ready for the School Year

12/7/2017 (Permalink)

Commercial Getting Ready for the School Year SERVPRO team in the schools

SERVPRO was able to help three schools get ready for the school year after a major storm all at once.  Schools were closed for the summer time and they wanted them back up in tip top shape so that everyone would be starting the school year in clean healthy conditions.  Some of the schools had little time and strict constraints in order to obtain the desired results!  It was quite a time crunch but our SERVPRO technicians came to the rescue and the challenge was met! These three schools opened on time and with a staff that was extremely pleased with our team. We felt a strong sense of responsibility to not only the school, but the students and administration who would be spending the school year in those buildings. 

SERVPRO Green!

11/7/2017 (Permalink)

We work all over the Hockessin/Elsmere area and many people know us for our bright green trucks that stick out like a sore thumb! Fire and Water restoration and Mold Mitigation is what most people think of when they see those bright green trucks drive by, but that is not all we do here at SERVPRO! We offer plenty of services to our customers that go beyond restoration. 

  • We clean up crime scenes, bio hazard, and vandalism
  • We offer odor identification and deodorization
  • Upholstery, textiles, and drape cleanings
  • Content claim inventory services are also something we provide

Our variety of services work for commercial properties as well as residential properties. So remember the next time you see one of our bright green trucks, Fire, Water, and Mold aren't all we do!

Fire at ASPCA

10/19/2017 (Permalink)

Commercial Fire at ASPCA One of the affected areas after the fire.

A vicious fire broke out at the Brandywine Valley ASPCA after a car had crashed into the building and caught fire. This was a devastating fire that a not only a precious human life was lost but the lives of some animals as well. This ASPCA location is one of the largest in the Delaware area had been recently renovated. Many cats and dogs were relocated during the restoration and rebuilding of the facility. Luckily, SERVPRO of Hockessin/Elsmere was able to respond quickly and help bring the building back to life. We are proud to be a part of the Brandywine Valley ASPCA's rebuilding process and have made a point to get involved in their adoption events and make any donations we can. 

Health Fair

10/18/2017 (Permalink)

Commercial Health Fair Health Fair Booth

Recently SERVPRO of Hockessin/Elsmere attended and hosted a booth at a local health fair. Jackie, one of our wonderful sales representatives was asked to host a booth by the retirement community that the Health Fair was held at. She was flattered to hear that one of our commercial clients wanted SERVPRO to be represented at the event. 

She happily attended and talked to many of the residents at the retirement community about our services and the health benefits of having clean air, carpets, and furniture for the elderly. Not only did she speak with residents of the retirement home, but many members of the Hockessin/Elsmere community. We were happy to share the importance of a healthy/clean environment as well as support one of our valued commercial clients.

Emergency Preparedness of Commercial Properties

10/16/2017 (Permalink)

Commercial  Emergency Preparedness of Commercial Properties Utility Room Shut Off Valves

Preparing in advance for the unexpected is something SERVPRO stands by and encourages property owners all across the Hockessin and Elsmere area. We encourage property owners to prepare for the unexpected by starting their Emergency Preparedness Plan and keeping it up to date as your business and properties grow and change over time.  

SERVPRO's Emergency Ready Profile covers all time-critical information your properties will need available to all your employees. Our Emergency Ready Profile covers:

  • Location of Shut-Off Valves
  • Fire Suppression System Controls
  • Emergency Contact Numbers
  • Service Contact Numbers
  • Building History
  • Building Layout
  • Local Police Department, Fire Department, and Hospital

SERVPRO offers Emergency Ready Profiles (ERP) for free as a tool for commercial properties to help minimize damage and recover quickly from emergencies.

SERVPRO in the Kitchen

10/16/2017 (Permalink)

Commercial SERVPRO in the Kitchen Cleaned Fryers

SERVPRO's services are utilized in plenty of commercial buildings like apartment complexes, hotels, schools, churches, and retail buildings. But that is not where our services end. We often clean restaurant kitchens and ventilation systems as well!

A high volume kitchen that has grease build up and accumulated years of dirt is hazardous for both employees and customers. Especially commercial kitchens with many fryers, or smaller kitchens where employees are working in close quarters. We professionally clean many commercial kitchens in order to lower and prevent:

  • Higher Risk of Fire
  • Unpleasant Odors
  • Increased Vermin
  • Environmental Concerns
  • Plumbing Issues
  • Employee Injury
  • Customer Injury 
  • Lower Food Quality

Even with proper ventilation systems, grease builds up over time and should be addressed. Call SERVPRO of Hockessin/Elsmere today to have your commercial kitchen assessed!

Fire Extinguishers in the Work Place

10/10/2017 (Permalink)

Commercial Fire Extinguishers in the Work Place Office Building Fire Extinguisher Location

Whether working from home or in a large commercial office building, the knowledge of how to correctly and safely use a fire extinguisher and when to use them is something everyone should have. How to operate a fire extinguisher should be displayed somewhere in the office for all employees to see. Here are a list of tips and information on when it is time to use a fire extinguisher:

  • The extinguisher should be clean and without any damage
  • An escape plan has been established and the fire is not blocking the way out of the building
  • All others in the building have been alerted
  • The local fire department has been called
  • Everyone is safe from the smoke and toxins the fire is creating
  • The fire is contained to a single object

Clean Facilities

6/1/2017 (Permalink)

Commercial Clean Facilities Our Staff in Our Clean Work Place

Having a clean, healthy and safe environment does not take a lot of hard work.  Consistency, proper training and communication is essential in achieving great results.  Having your team come together and identify the vital areas of concern should be first addressed.  Perhaps making a list of things to do daily, monthly, quarterly and annually. Perhaps some of these tasks are divided and rotate. If everyone makes a conscious effort to perform the daily tasks assigned to his/her work area, the outcome will be cleaner and healthier.

Things like taking out the trash, properly closing down the computers, making sure all cords that are not in used unplugged. (this could mean coffee makers, space heaters, radios, fans etc.), securing the office would be examples of daily tasks. Weekly tasks could be wiping down desks and phones, running a quick vacuum of the area, organizing files better and anything else that was identified in the original list.  The same would be true for the quarterly and annual workplace tasks. Some great annual tasks would be fire extinguisher tags being checked, deep cleaning of all carpets, wall and window cleaning and the list can go on.  By communicating what the expectations are and maintaining those things will help reduce frustrations. 

The Power of Four

4/25/2017 (Permalink)

Commercial The Power of Four Erin, Jackie, Paul and Caitlin

These four individuals are a powerful group.  They think outside the box and came up with some great ideas. They love and take pride in what they do. Within the building industry they are coming up with new and unique ways to improve our relations.  Most recently they tolled out a new plan that has really been working for us.  The amount of Emergency Ready Plans this team has prepared are amazing.  The go into buildings and point out all the potential issues, tag specific areas with cautions and help put together a written plan on what to do if an emergency arises. They pass the message on that SERVPRO is here to help.  They give the customer a binder or thumb drive whichever the customer prefers.  We also now have a mobile app for this as well.