Recent Why SERVPRO Posts

SERVPRO means Service

12/27/2018 (Permalink)

Why SERVPRO SERVPRO means Service SERVPRO is here to help you.

SERVPRO of Hockessin represents service at a professional level. SERVPRO knows what is to be expected when you have a disaster. Remember that a disaster is relative of what your definition of a disaster is. We may categorize a disaster on a scale of between one and ten. Number one would be based on a lower type of disaster. The owner may look at the same issue and believe it to be a different number of how we would identify it. Everything is relative but the point is we will handle the situation regardless of how they are perceived. This is what our company and SERVPRO is all about, to service to the customer in a professional and truthful way. SERVPRO of Hockessin / Elsmere is here to help.

State of Art Washing Machine

12/3/2018 (Permalink)

Why SERVPRO State of Art Washing Machine This is a picture of behind the machine with the products going into it.

SERVPRO of Hockessin / Elsmere has a commercial Esporta Washing Machine on our premises. This machine is located in its own area of our shop. The machine we have comes to us from Canada. This industrial washing machine has four chambers and is bolted to the floor. The Esporta wash system is a powerful, industry changing technological leap forward. The state-of-the-art machine has an iPad attached to it that gets the data entered into it that generates reports. This is extremely helpful when organizing full home cleanings. Esporta has documented 3rd party laboratory validation demonstrating the system consistently delivers 90% of soft contents back to “food grade clean”. Traditional washing technology recovers less than 40%. When we run the machine, we have had customers and neighbors’ comment on the pleasant aroma it puts out.

Training

11/1/2018 (Permalink)

Why SERVPRO Training Here is a technician in Personal Protective Equipment in a Confined Space.

SERVPRO of Hockessin / Elsmere considers training to be an integral part of our routine and everyday life.  When an employee is hired here we not only perform background checks but we go through intense training.  Each employee has been trained on Bloodborne Pathogens, Respiratory Protection, Hazard Communication, Personal Protective Equipment, Fall Protection Awareness, Lock Out/Tag Out Awareness, Confined Space Awareness, and additional training too. Lead Restoration and in-house SERVPRO training is taught to each and every employee as well.  SERVPRO of Hockessin /Elsmere considers safety as a top priority.  We apply our training to everyday tasks. Whether we doing a routine duct cleaning to a sewage loss, we always practice safety. Often some jobs are more difficult than others, yet we strive to maintain the highest level of professionalism.

SERVPRO of Hockessin/Elsmere has Trained Staff

10/1/2018 (Permalink)

Did you know our staff is highly trained in property damage restoration? From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our technicians’ study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Following are some Certifications that our employees hold:

  • Fire & Smoke Restoration
  • Odor Control
  • Applied Microbial Remediation
  • Health & Safety
  • Applied Structural Drying
  • Water Damage Restoration
  • Journeyman Fire & Smoke Restorer
  • Upholstery & Fabric Cleaning
  • Commercial Drying Specialist
  • Bio-Recovery Technician
  • NADCA – National Air Duct Cleaning Association
  • Lead Training
  • Amdecon CTS Decon Specialist

Being Prepared for Hurricanes

9/11/2018 (Permalink)

Why SERVPRO Being Prepared for Hurricanes September is National Preparedness Month

Hurricane Readiness

There are many resources on the internet that surround facts, ideas and opinions on information that can help you be prepared during a storm or emergency situation. September is awareness month. Whether or not you live in a projected path of a hurricane or storm should have no bearing on you being prepared. Storms can easily shift or someone you care for can be impacted. There is a lot of information available to you on the web. Here are some links you can search for help.:

https://en.wikipedia.org/wiki/Hurricane_preparedness

https://www.nhc.noaa.gov/

https://www.weather.gov/wrn/hurricane-preparedness

https://www.ready.gov/hurricanes

https://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/hurricane.html

https://www.fema.gov/disaster/4339/hurricane-preparedness

SERVPRO of Hockessin / Elsmere is Top in Industry.

9/11/2018 (Permalink)

SERVPRO of Hockessin / Elsmere is a company that has served the local community since 1990. We support our brand and neighboring franchises. SERVPRO of Hockessin / Elsmere is considered first responders to emergency situations. We care about our customers and try to educate those in need. SERVPRO has a lot of trade partners and support to work with. There is a huge support network of neighboring franchises that can offer help and assistance. We volunteer as much as possible in our community to help, aid and support associations or groups. The technicians and management staff participate in on going continuing education to stay up to date with the latest techniques. We consider our team the best in the area. If there is ever a time in need consider calling SERVPRO of Hockessin / Elsmere at 302 992 0104.