What our Customers say...
I was impressed by your team of people that came into my home. I thought they did an outstanding job and performed the work exactly as they explained. I liked how they showed up with smiles on their faces every day. Have a nice day.
I wanted you to please tell your supervisor that your crews were courteous, polite and helpful throughout the duration of our job. From the office staff to the people on site. Thank you for a good job.
After my child had an accident on the sofa your young man by the name of James came out and he told me not to expect a 100% removal of the spot. After he completed the area, it came out almost perfect. I am so thrilled at what was accomplished. I hope I do not need your company again but if I do, I know who to call. James definitely did an outstanding job.
I want to tell your company that your employees went above and beyond my expectations. It was a Sunday morning before church and your crews showed up exactly when they said they would and even called me later to address my questions. Your team is exceptional!
SERVPRO of Hockessin came into our shop and put me at great ease. The knowledge your team displayed was astonishing! I would recommend your company to anyone in need.
Your crews were extremely professional and courteous. I was pleasantly surprised at the work ethic your crews maintained. I always heard great things about your office but I still think they went above and beyond my expectations.
...was at a complete loss and sense of helplessness. SERVPRO came in to my home and made me at ease. Matt and Mike were so sensitive to my needs and took care of the mess. I am so happy there are companies like you out there. I cannot say enough how thankful I am.
I have a home in xxxxxxx. I am a business man that puts in an extra amount of time. I was concerned when my insurance company told me I had to have a company like SERVPRO come out. When I met Sean, he told me he would help accommodate me by placing a lock box on my door. He promised he would text me when he was both entering and exiting my home. SERVPRO (of Hockessin) did exactly just that. They were remarkable and I would use them again in a heartbeat!...
We had SERVPRO of Hockessin come into our home last week. I was nervous as I do not like people in my home. I knew I had to let them enter everywhere, and when I say everywhere, I mean everywhere. I was very impressed with the level of service and professionalism that was provided to me. I believe they truly are wonderful people.
...your team was well trained and versed in their techniques. I would recommend SERVPRO of Hockessin to anyone after they had a fire.
Thanking you again.
To Whom It May Concern:
I would like to commend your team for their quick response to my mothers home. She was quite overwhelmed and you made her at ease. The home is like your commercial. "Like it never even happened" Job well done!
Your crews were the kindest, respectful individuals. It is difficult, especially in today's world, to find a company that has such talented employees. They should be commended.
I have been wanting to thank you from the bottom of my heart for all you did for us when XXXXX was sick. The doctors had us terrified about mold & you cleaned it for us. When you had your doubts, you referred us to an Industrial Hygentist to clear your work. I would never have known to call you. You made me feel comfortable bringing him home from the hospital sterile environment. That was a huge gift and I was not a nervous wreck.
Love and Thanks,
"The visiting rep, Sean M. was knowledgeable and thorough. He clearly explained the process and gave us an estimated cost for each phase of the work which was very helpful. All in all, it was time well-spent for us."
Unbelievable how the SERVPRO showed up on time. They even called on their way and made me feel at ease. I would use them again if I ever were to have an emergency. Well done SERVPRO!