Recent Posts

Green Peace Day

9/15/2017 (Permalink)

Community Green Peace Day Recycle when possible

Greenpeace day was founded in 1971.  The day is to remind everyone to take on environmental issues and raise awareness to help preserve our planet Earth.  This all came to fruition when seventeen activists protested nuclear testing near the shores of our great State of Alaska. Since then the Greenpeace group has worldwide memberships.  This group takes on campaigns continually supporting environmental issues and raising awareness. 

We at SERVPRO of Hockessin/Elsmere try and do our part daily as well.  We try and clean up our own mess and dispose of our debris in a proper manner.  We use green products when made available to us. We turn off our engines when we can to help pollution.  We drain our water in the proper manner.  We try our best when we can.

Fire Damage Tips

9/13/2017 (Permalink)

  • Prevent soot particles from further damaging your furniture and carpets by keeping movement throughout the home to a minimum

  • Change your HVAC filter but leave systems off until a professional can come check the home

  • Cover HVAC air registers with layers of cheesecloth to prevent soot particles from getting in/out of your HVAC system

  • If your home electricity is off, empty your refrigerator and freezer to prevent mold and odors. Keep your refrigerator doors open after removing food

  • In the case of your heating being off during the winter, pour antifreeze down your sinks, toilet bowls, tubs, and holding tanks to avoid freezing and bursting pipes

  • When walking on damaged carpets and floors, place towels down to prevent tracking of soot and further damage

Hurricane Harvey

9/12/2017 (Permalink)

Storm Damage Hurricane Harvey Helping Texas

As a Disaster Recovery Team and National partners with American Red Cross, SERVPROs from all over have traveled to Texas and helped those impacted by Hurricane Harvey. SERVPRO is working twenty-four-seven in restoring the communities that have had significant damage since Hurricane Harvey hit Texas. We are proud to be helping those affected by Hurricane Harvey return to their homes and rebuild their communities.

On the tail end of Hurricane Harvey, Hurricane Irma came in strong with vengeance in the state of Florida.  She whirled through and came in strong.  As a result, it activated more SERVPRO Storm teams to come in the devastated areas. 

SERVPRO'S from all over the country came to aid to most of these areas.  We have been working tirelessly around the clock to help those in need. 

We love what we do.

SERVPRO Donates

9/12/2017 (Permalink)

General SERVPRO Donates Bringing our donations into the Delaware Humane Society.

With our Esporta machine, we are able to clean blankets and sheets back to brand new condition. We have cleaned boxes of sheets and blankets and donated them to the Delaware Humane Society for their kennels, cages, and multiple rooms. We are animal lovers here at SERVPRO and are always excited about giving back to the community.

The robust machine is capable of cleaning an array of textiles.  We can clean shoes, purses, clothing, bedding and more.  There are occasions when some of the items are replaced or unwanted after an event has taken place in some homes and/or businesses.  We here at SERVPRO of Hockessin/Elsmere take that opportunity and carefully box and bag those items and simply donate to those in need. 

Clean Facilities

6/1/2017 (Permalink)

Having a clean, healthy and safe environment does not take a lot of hard work.  Consistency, proper training and communication is essential in achieving great results.  Having your team come together and identify the vital areas of concern should be first addressed.  Perhaps making a list of things to do daily, monthly, quarterly and annually. Perhaps some of these tasks are divided and rotate. If everyone makes a conscience effort to perform the daily tasks assigned to his/her work area, the outcome will be cleaner and healthier.


Things like taking out the trash, properly closing down the computers, making sure all cords that are not in used unplugged. (this could mean coffee makers, space heaters, radios, fans etc.), securing the office would be examples of daily tasks. Weekly tasks could be wiping down desks and phones, running a quick vacuum of the area,  organizing files better and anything else that was identified in the original list.  The same would be true for the quarterly and annual workplace tasks. Some great annual tasks would be fire extinguisher tags being checked, deep cleaning of all carpets, wall and window cleaning and the list can go on.  By communicating what the expectations are and maintaining those things will help reduce frustrations. 

The Power of Four

4/25/2017 (Permalink)

Building Services The Power of Four Erin, Jackie, Paul and Caitlin

These four individuals are a powerful group.  They think outside the box and came up with some great ideas. They love and take pride in what they do. Within the building industry they are coming up with new and unique ways to improve our relations.  Most recently they tolled out a new plan that has really been working for us.  The amount of Emergency Ready Plans this team has prepared are amazing.  The go into buildings and point out all the potential issues, tag specific areas with cautions and help put together a written plan on what to do if an emergency arises. They pass the message on that SERVPRO is here to help.  They give the customer a binder or thumb drive whichever the customer prefers.  We also now have a mobile app for this as well.

Facebook Page

4/25/2017 (Permalink)

General Facebook Page Like us on Facebook

Like and follow our facebook page at https://www.facebook.com/SERVPROOfHockessinElsmere  We post a lot of fun pictures and spur of the moment activities.  We are more than happy to share some of our daily work.  We cannot share everything but you can learn a bit more of what we do.  We see all kinds of things one could not imagine. You can also see specials we run that get posted.  These posts usually go up with a special code and then come down.  They range from coupons to giveaways.  Our facebook page also gives you a glimpse of us working hard and sometimes having fun.  We work very hard as we are open 24/7/365 for emergencies.  When we have some crews with downtime we take advantage of that buy playing together too.

SERVPRO to the Rescue in LA

4/25/2017 (Permalink)

Storm Damage SERVPRO to the Rescue in LA SERVPRO to the rescue in LA

SERVPRO'S from all surrounding areas head in from all over to help the victims.  SERVPRO is a team oriented company that has compassion for everything we do, and everyone we help.  When another area of the country is impacted with a storm or tragedy we can call upon our fellow teammates to come in and help.  Sometimes due to the area being affected it may require out of state SERVPRO's to respond in a time of need.  In this specific case, SERVPRO's from North Carolina, Virginia, Maryland and Delaware among other states reported in to help the victims of this disaster that struck among them.  After all was said and done, all the help of these surrounding SERVPRO's were able to team up together and restore this broken community. 

SERVPRO'S are Here to Help

4/25/2017 (Permalink)

Storm Damage SERVPRO'S are Here to Help Here to Help

SERVPRO'S from all surrounding areas head in from all over to help the victims.  SERVPRO is a team oriented company that has compassion for everything we do, and everyone we help.  When another area of the country is impacted with a storm or tragedy we can call upon our fellow teammates to come in and help.  Sometimes due to the area being affected it may require out of state SERVPRO's to respond in a time of need.  In this specific case, SERVPRO's from North Carolina, Virginia, Maryland and Delaware among other states reported in to help the victims of this disaster that struck among them.  After all was said and done, all the help of these surrounding SERVPRO's were able to team up together and restore this broken community.

SERVPRO Stools

4/25/2017 (Permalink)

General SERVPRO Stools SERVPRO Stools

How fun and playful are these SERVPRO of Hockessin/Elsmere stools?  They are stools on a swivel that help show our SERVPRO Pride.  We have them placed throughout the shop. We even put one in the waiting room.  They were made especially for SERVPRO'S and we could not resist buying them.  We are always in need of seats around the shop. Guys and gals are always finishing up loose end paperwork on their iPad's and this is a great place for them to have a seat.  They are colorful, fun, cheery and quite comfortable.  It seems like a lot of items around the shop have SERVPRO written or painted on them.  What a fun and happy way to show everyone our SERVPRO Pride.