Recent Posts

Clean Facilities

6/1/2017 (Permalink)

Having a clean, healthy and safe environment does not take a lot of hard work.  Consistency, proper training and communication is essential in achieving great results.  Having your team come together and identify the vital areas of concern should be first addressed.  Perhaps making a list of things to do daily, monthly, quarterly and annually. Perhaps some of these tasks are divided and rotate. If everyone makes a conscience effort to perform the daily tasks assigned to his/her work area, the outcome will be cleaner and healthier.


Things like taking out the trash, properly closing down the computers, making sure all cords that are not in used unplugged. (this could mean coffee makers, space heaters, radios, fans etc.), securing the office would be examples of daily tasks. Weekly tasks could be wiping down desks and phones, running a quick vacuum of the area,  organizing files better and anything else that was identified in the original list.  The same would be true for the quarterly and annual workplace tasks. Some great annual tasks would be fire extinguisher tags being checked, deep cleaning of all carpets, wall and window cleaning and the list can go on.  By communicating what the expectations are and maintaining those things will help reduce frustrations. 

The Power of Four

4/25/2017 (Permalink)

Building Services The Power of Four Erin, Jackie, Paul and Caitlin

These four individuals are a powerful group.  They think outside the box and came up with some great ideas. They love and take pride in what they do. Within the building industry they are coming up with new and unique ways to improve our relations.  Most recently they tolled out a new plan that has really been working for us.  The amount of Emergency Ready Plans this team has prepared are amazing.  The go into buildings and point out all the potential issues, tag specific areas with cautions and help put together a written plan on what to do if an emergency arises. They pass the message on that SERVPRO is here to help.  They give the customer a binder or thumb drive whichever the customer prefers.  We also now have a mobile app for this as well.

Facebook Page

4/25/2017 (Permalink)

General Facebook Page Like us on Facebook

Like and follow our facebook page at https://www.facebook.com/SERVPROOfHockessinElsmere  We post a lot of fun pictures and spur of the moment activities.  We are more than happy to share some of our daily work.  We cannot share everything but you can learn a bit more of what we do.  We see all kinds of things one could not imagine. You can also see specials we run that get posted.  These posts usually go up with a special code and then come down.  They range from coupons to giveaways.  Our facebook page also gives you a glimpse of us working hard and sometimes having fun.  We work very hard as we are open 24/7/365 for emergencies.  When we have some crews with downtime we take advantage of that buy playing together too.

SERVPRO to the Rescue in LA

4/25/2017 (Permalink)

Storm Damage SERVPRO to the Rescue in LA SERVPRO to the rescue in LA

SERVPRO'S from all surrounding areas head in from all over to help the victims.  SERVPRO is a team oriented company that has compassion for everything we do, and everyone we help.  When another area of the country is impacted with a storm or tragedy we can call upon our fellow teammates to come in and help.  Sometimes due to the area being affected it may require out of state SERVPRO's to respond in a time of need.  In this specific case, SERVPRO's from North Carolina, Virginia, Maryland and Delaware among other states reported in to help the victims of this disaster that struck among them.  After all was said and done, all the help of these surrounding SERVPRO's were able to team up together and restore this broken community. 

SERVPRO'S are Here to Help

4/25/2017 (Permalink)

Storm Damage SERVPRO'S are Here to Help Here to Help

SERVPRO'S from all surrounding areas head in from all over to help the victims.  SERVPRO is a team oriented company that has compassion for everything we do, and everyone we help.  When another area of the country is impacted with a storm or tragedy we can call upon our fellow teammates to come in and help.  Sometimes due to the area being affected it may require out of state SERVPRO's to respond in a time of need.  In this specific case, SERVPRO's from North Carolina, Virginia, Maryland and Delaware among other states reported in to help the victims of this disaster that struck among them.  After all was said and done, all the help of these surrounding SERVPRO's were able to team up together and restore this broken community.

SERVPRO Stools

4/25/2017 (Permalink)

General SERVPRO Stools SERVPRO Stools

How fun and playful are these SERVPRO of Hockessin/Elsmere stools?  They are stools on a swivel that help show our SERVPRO Pride.  We have them placed throughout the shop. We even put one in the waiting room.  They were made especially for SERVPRO'S and we could not resist buying them.  We are always in need of seats around the shop. Guys and gals are always finishing up loose end paperwork on their iPad's and this is a great place for them to have a seat.  They are colorful, fun, cheery and quite comfortable.  It seems like a lot of items around the shop have SERVPRO written or painted on them.  What a fun and happy way to show everyone our SERVPRO Pride.

Roof Hole

4/25/2017 (Permalink)

Fire Damage Roof Hole Roof Tarp

Here is a team of SERVPRO men attending to a hole in the roof as well as the side wall.  In this picture you can see the men working to put down a tarp and securing it with furring strips. They also placed a board over the side window. After a mishap has taken place in a home or building sometimes the structure needs to be secured from additional outdoor elements. Additional elements may be something like additional rain and winds.  The furring strips are placed to help raise, level or help secure the tarp and/or wood. They are placed perpendicular to the joists and then they are nailed in place.  This is a temporary fix until the roof can be properly repaired by a roofer.   

SERVPro of Hockessin wins National

12/16/2016 (Permalink)

SERVPRO of Hockessin/Elsmere win the lottery! The National "Liquid Laundry Detergent Promo Winner" lottery that is. After a lot of hard work, a ton of loads, countless cycles and great smelling clothes, SERVPRO of Hockessin finally took home the prize. Throughout the entire company nationwide, this lottery is something everyone enjoys and something everyone can be proud of. It helps to remind us how every aspect and service of our great company is important and useful. While people's homes and properties are important, their belongings are just as important too. And with every load, we do our best to provide comfort to those who may have lost something valuable to them. And like we say here, "If you need clean clothes, SERVPRO of Hockessin knows!"

Never know what to expect on a job!

9/27/2016 (Permalink)

Here are two guys sent to do a simple oven clean at a restaurant in SERVPRO of Hockessin/Elsmere's area.  What should have been a task for two to four hours ended up being over eight hours! When SERVPRO of Hockessin pulled out the oven's such a sight was to be found.  The team worked tirelessly through the night to get the job done.  We had to make sure the restaurant was able to re-open the next morning.  They encountered many hurdles along the way. The crew went through a case of disposable tyvek's and numerous cartridges on their respirators.  When the crew saw the amount of previously unknown debris they called in for back up immediately. With the help of others at the SERVPRO of Hockessin/Elsmere location the job was a success! SERVPRO always tries to be prepared but we still run into the unexpected.  Even with the challenges, we still were able to complete the task.

SERVPRO helps Schools re-open

8/31/2016 (Permalink)

General SERVPRO helps Schools re-open SERVPRO here to help.

SERVPRO of Hockessin/Elsmere was able to help three schools at the same time to get opened for school in the nick of time.  Schools were closed for the summer time and they wanted them back up in tip top shape for the students to return to a clean environment.  Some of the schools gave little time and strict constraints in order to obtain the desired results!  It was quite a challenge but SERVPRO of Hockessin/Elsmere came to the rescue and the challenge was met! These schools were able to re-open in time and it left both the administration and the staff very pleased with us! SERVPRO of Hockessin/Elsmere felt a strong sense of responsibility to not only the school, but the workers and students who were going to be returning to the school, and we could not have been more happier to help!